【TED 演讲|中英字幕】如何在压力很大时保持冷静 | Ho

【TED 演讲|中英字幕】如何在压力很大时保持冷静 | How to stay calm when you know you'll be stressed
发布于 2026-10-15 · 时长 12:21字幕摘录
| 时间 | 英文 | 中文 |
|---|---|---|
| 0:13 | A few years ago, I broke into my own house. | 几年前,我闯进自己的房子 |
| 0:17 | I had just driven home. | 我刚开车回家 |
| 0:18 | It was around midnight in the dead of Montreal winter. | 当时是蒙特利尔冬天午夜左右 |
| 0:20 | I'd been visiting my friend Jeff across town, | 我拜访了我的朋友杰夫 过城, |
| 0:24 | and the thermometer on the front porch read minus 40 degrees. | 前廊的温度计是零下40度 |
| 0:28 | And don't bother asking if that's Celsius or Fahrenheit. | 别问那是摄氏还是华氏 |
| 0:31 | Minus 40 is where the two scales meet. | 减40是两个天平交汇的地方. |
| 0:33 | It was very cold. | 当时很冷 |
| 0:34 | And as I stood on the front porch fumbling in my pocket, | 当我站在前门廊 摇晃在我的口袋, |
| 0:38 | I found I didn't have my keys. | 我发现我没有钥匙 |
展开字幕全文(263 条)
| 序号 | 英文 | 中文 |
|---|---|---|
| 1 | A few years ago, I broke into my own house. | 几年前,我闯进自己的房子 |
| 2 | I had just driven home. | 我刚开车回家 |
| 3 | It was around midnight in the dead of Montreal winter. | 当时是蒙特利尔冬天午夜左右 |
| 4 | I'd been visiting my friend Jeff across town, | 我拜访了我的朋友杰夫 过城, |
| 5 | and the thermometer on the front porch read minus 40 degrees. | 前廊的温度计是零下40度 |
| 6 | And don't bother asking if that's Celsius or Fahrenheit. | 别问那是摄氏还是华氏 |
| 7 | Minus 40 is where the two scales meet. | 减40是两个天平交汇的地方. |
| 8 | It was very cold. | 当时很冷 |
| 9 | And as I stood on the front porch fumbling in my pocket, | 当我站在前门廊 摇晃在我的口袋, |
| 10 | I found I didn't have my keys. | 我发现我没有钥匙 |
| 11 | In fact, I could see them through the window | 事实上,我可以从窗户看到他们 |
| 12 | lying on the dining room table, where I had left them. | 躺在餐厅的桌子上 我把它们扔在那里了 |
| 13 | So I quickly ran around and tried all the other doors and windows, | 所以我很快跑来跑去 尝试其他的门窗, |
| 14 | and they were locked tight. | 他们被锁紧了 |
| 15 | I thought about calling a locksmith. | 我想给锁匠打电话 |
| 16 | At least I had my cell phone, | 至少我有我的手机, |
| 17 | but at midnight, it could take a while for a locksmith to show up, | 但午夜的时候 锁匠要花点时间出现 |
| 18 | and it was cold. | 当时很冷 |
| 19 | I couldn't go back to my friend Jeff's house for the night | 我无法回到我的朋友杰夫家过夜 |
| 20 | because I had an early flight to Europe the next morning, | 第二天早上我搭早班飞机去欧洲 |
| 21 | and I needed to get my passport and my suitcase. | 我需要我的护照和行李箱 |
| 22 | So desperate and freezing cold, | 如此绝望和寒冷, |
| 23 | I found a large rock, | 我找到一块大石头 |
| 24 | and I broke through the basement window, | 我闯进地下室的窗户 |
| 25 | cleared out the shards of glass. | 清除了玻璃的碎片。 |
| 26 | I crawled through. | 我爬过 |
| 27 | I found a piece of cardboard and taped it up over the whole opening, | 我找到一块纸板 并把它录在了整个开口, |
| 28 | figuring that in the morning, on the way to the airport, | 在早上去机场的路上 |
| 29 | I could call my contractor and ask him to fix it. | 我可以打电话给我的承包商 让他修好它 |
| 30 | This was going to be expensive, | 这个会很贵的 |
| 31 | but probably no more expensive than a middle-of-the-night locksmith. | 但可能不会比夜中锁匠更贵 |
| 32 | So I figured, under the circumstances, I was coming out even. | 所以我想,在这种情况下, 我出来甚至。 |
| 33 | Now, I'm a neuroscientist by training, | 现在,我是一个神经科学家 通过训练, |
| 34 | and I know a little bit about how the brain performs under stress. | 我略知大脑在压力下的表现 |
| 35 | It releases cortisol, that raises your heart rate, | 它释放出皮质醇, 提高你的心率, |
| 36 | it modulates adrenaline levels, and it clouds your thinking. | 它会调节肾上腺素水平, 它会影响你的思维。 |
| 37 | So the next morning, when I woke up, | 所以第二天早上 当我醒来时 |
| 38 | I'm too little sleep, | 我睡不着 |
| 39 | worrying about the hole in the window | 担心窗户上的洞 |
| 40 | and the mental note that I had to call my contractor | 和精神笔记 我不得不打电话给我的承包商 |
| 41 | and the freezing temperatures | 和寒冷的温度 |
| 42 | and the meetings I had upcoming in Europe. | 和即将在欧洲召开的会议。 |
| 43 | And with all the cortisol in my brain, | 和所有的皮质醇在我的大脑, |
| 44 | my thinking was cloudy, | 我当时想的很模糊 |
| 45 | but I didn't know it was cloudy, because my thinking was cloudy. | 但我不知道这有云, 因为我的想法有云。 |
| 46 | And it wasn't until I got to the airport check-in counter | 直到我到机场报到台 |
| 47 | that I realized I didn't have my passport. | 我意识到我没有我的护照。 |
| 48 | So I raced home in the snow and ice, 40 minutes, | 所以我在冰雪中骑马回家 40分钟 |
| 49 | got my passport, raced back to the airport. | 拿到我的护照,跑回机场 |
| 50 | I made it just in time, | 我及时赶到了 |
| 51 | but they had given away my seat to someone else, | 但他们把我的位置让给了别人, |
| 52 | so I got stuck in the back of the plane, next to the bathrooms, | 所以我被困在飞机后面 浴室旁边 |
| 53 | in a seat that wouldn't recline on an eight-hour flight. | 坐在一个不会在8小时的航班上靠边的座位上 |
| 54 | Well, I had a lot of time to think during those eight hours in no sleep. | 我有很多时间想 在那8小时里,没有睡觉。 |
| 55 | And I started wondering, are there things that I can do, | 我开始想,有什么我可以做的, |
| 56 | systems that I can put into place, | 我可以设置的系统, |
| 57 | that will prevent bad things from happening, | 以免发生坏事, |
| 58 | or at least if bad things happen, | 或者至少如果发生坏事 |
| 59 | will minimize the likelihood of it being a total catastrophe? | 将尽可能降低成为一场大灾难的可能性? |
| 60 | So I started thinking about that, | 所以我开始想这个, |
| 61 | but my thoughts didn't crystallize until about a month later. | 但我的想法直到一个月后才结晶 |
| 62 | I was having dinner with my colleague, Danny Kahneman, | 我和我的同事丹尼・卡恩曼一起吃晚餐 |
| 63 | the Nobel Prize winner, | 诺贝尔奖得主 |
| 64 | and I somewhat embarrassedly told him about having broken my window | 我有点尴尬地告诉他我打破了窗户 |
| 65 | and, you know, forgot my passport. | 还忘了我的护照 |
| 66 | And Danny shared with me that he'd been practicing | 丹尼告诉我他一直在练习 |
| 67 | something called Prospective Hindsight. | 叫做"未来幻觉"的东西 |
| 68 | It's something that he had gotten from the psychologist Gary Klein, | 这是他从心理学家Gary Klein那里得到的东西 |
| 69 | who had written about it a few years before, | 他曾写过, |
| 70 | also called the Premortem, | 也叫尸检, |
| 71 | Now, you all know what the postmortem is. | 你们都知道死后是什么 |
| 72 | Whenever there's a disaster, a team of experts come in, | 每当有灾难, 一个专家小组进来, |
| 73 | and they try to figure out what went wrong, right? | 他们试着找出出了什么事,对吧? |
| 74 | Well, in the premortem, Danny explained, | Danny在尸检前解释说 |
| 75 | you look ahead and you try to figure out all the things that could go wrong, | 你向前看 试着找出所有可能出错的事 |
| 76 | and then you try to figure out what you can do | 然后再想办法 |
| 77 | to prevent those things from happening or to minimize the damage. | 防止这些事情发生 或尽量减少损害。 |
| 78 | So what I want to talk to you about today | 今天我想跟你谈的事 |
| 79 | are some of the things we can do in the form of a premortem. | 以尸检为形式可以做一些事情 |
| 80 | Some of them are obvious. | 其中一些是明显的。 |
| 81 | Some of them are not so obvious. | 其中一些并不明显。 |
| 82 | I'll start with the obvious ones. | 我先从明显的那些开始 |
| 83 | Around the home, | 在家周围 |
| 84 | designate a place for things that are easily lost. | 为容易丢失的东西指定一个位置。 |
| 85 | Now, this sounds like common sense, and it is, | 现在,这听起来像常识,它是, |
| 86 | but there's a lot of science to back this up | 但有很多科学可以证明这一点 |
| 87 | based on the way our spatial memory works. | 基于我们的空间记忆工作方式。 |
| 88 | There's a structure in the brain called the hippocampus | 大脑里有一个叫做河马营的结构 |
| 89 | that evolved over tens of thousands of years | 数万年来演变的 |
| 90 | to keep track of the locations of important things, | 追踪重要事物的位置, |
| 91 | where the well is, where fish can be found, | 井在哪里 鱼在哪里 |
| 92 | that stand of fruit trees, | 那棵果树, |
| 93 | where the friendly and enemy tribes live. | 友好和敌对的部落住的地方。 |
| 94 | The hippocampus is the part of the brain | 河马是大脑的一部分 |
| 95 | that in London taxi cab drivers becomes enlarged. | 在伦敦的出租车司机 已经扩大。 |
| 96 | It's the part of the brain that allows squirrels to find their nuts. | 这是大脑中允许松鼠找到坚果的部分. |
| 97 | And if you're wondering, somebody actually did the experiment | 如果你想知道,有人真的做了实验 |
| 98 | where they cut off the olfactory sense of the squirrels | 他们把松鼠的嗅觉切断了 |
| 99 | and they could still find their nuts. | 他们仍然可以找到自己的坚果。 |
| 100 | They weren't using smell, they were using the hippocampus. | 他们不是用气味,而是用河马 |
| 101 | This exquisitely evolved mechanism in the brain for finding things, | 这种在大脑中精细进化的寻找事物的机制, |
| 102 | but it's really good for things that don't move around much, | 但它真的很好的东西 不移动很多, |
| 103 | not so good for things that move around. | 对移动的东西来说不是那么好 |
| 104 | So this is why we lose car keys and reading glasses and passports. | 这就是为什么我们失去了车钥匙 和阅读眼镜和护照。 |
| 105 | So in the home, designate a spot for your keys, | 所以在家里 给钥匙指定位置 |
| 106 | a hook by the door, maybe a decorative bowl, | 门边的钩子 也许是装饰性的碗 |
| 107 | for your passport, a particular drawer, | 给你的护照 一个抽屉 |
| 108 | for your reading glasses, a particular table. | 你的眼镜,一张桌子 |
| 109 | If you designate a spot and you're scrupulous about it, | 如果你指定了一个位置 并且你对此很谨慎 |
| 110 | your things will always be there when you look for them. | 你的东西总是在那里 当你寻找它们。 |
| 111 | What about travel? | 旅行怎么办? |
| 112 | Take a cell phone picture of your credit cards, | 给信用卡拍张手机照片 |
| 113 | your driver's license, your passport. | 你的驾照 护照 |
| 114 | Mail it to yourself so it's in the cloud. | 寄给自己,所以在云中. |
| 115 | If these things are lost or stolen, you can facilitate replacement. | 如果这些东西丢失或被盗,你可以方便替换. |
| 116 | Now, these are some rather obvious things. | 现在,这些都是一些相当明显的事情。 |
| 117 | Remember, when you're under stress, the brain releases cortisol. | 记住,当你紧张的时候, 大脑释放皮质醇。 |
| 118 | Cortisol is toxic and it causes cloudy thinking. | 科蒂索尔有毒,引起云雾思维. |
| 119 | So part of the practice of the premortem | 验尸实践的一部分 |
| 120 | is to recognize that under stress, you're not going to be at your best, | 是承认在压力下 你不可能达到最佳状态 |
| 121 | and you should put systems in place. | 你应该建立系统 |
| 122 | And there's perhaps no more stressful a situation | 也许没有压力了 |
| 123 | than when you're confronted with a medical decision to make. | 比你面对的医学决定。 |
| 124 | And at some point, all of us are going to be in that position | 在某个时候,我们都会处于这种地位 |
| 125 | where we have to make a very important decision | 在那里我们必须做出一个非常重要的决定 |
| 126 | about the future of our medical care or that of a loved one, | 关于我们未来的医疗 或爱人的未来, |
| 127 | to help them with the decision. | 帮助他们做出决定。 |
| 128 | And so I want to talk about that. | 所以我想谈谈 |
| 129 | And I'm going to talk about a very particular medical condition, | 我要谈谈一个非常特别的病情 |
| 130 | but this stands as a proxy for all kinds of medical decision-making | 但这代表着各种医疗决策 |
| 131 | and indeed for financial decision-making and social decision-making, | 事实上,对于财政决策和社会决策, |
| 132 | any kind of decision you have to make | 任何你必须做的决定 |
| 133 | that would benefit from a rational assessment of the facts. | 合理评估事实会有好处。 |
| 134 | So suppose you go to your doctor and the doctor says, | 所以,如果你去你的医生 医生说, |
| 135 | I just got your lab work back. | 我刚让你的实验室恢复工作 |
| 136 | Your cholesterol is a little high. | 你的胆固醇有点高 |
| 137 | Now, you all know that high cholesterol is associated | 现在,你们都知道高胆固醇是相关的 |
| 138 | with an increased risk of cardiovascular disease, | 心血管疾病的风险增加, |
| 139 | heart attacks, stroke. | 心脏病 中风 |
| 140 | And so you're thinking, | 所以,你认为, |
| 141 | having high cholesterol isn't the best thing. | 有高胆固醇不是最好的事情。 |
| 142 | And so the doctor says, | 所以医生说, |
| 143 | you know, I'd like to give you a drug | 我想给你点药 |
| 144 | that'll help you lower your cholesterol, a statin. | 这会帮助你降低胆固醇,一种安定剂。 |
| 145 | And you've probably heard of statins. | 而且你可能听说过Statins。 |
| 146 | You know that they're among the most widely prescribed drugs in the world today. | 你知道他们是今天世界上 处方最广泛的药物之一。 |
| 147 | You probably even know people who take them. | 你可能甚至知道谁服用它们。 |
| 148 | And so you're thinking, yeah, give me the statin. | 所以你在想,是的, 给我的Statin。 |
| 149 | But there's a question you should ask at this point, | 但你现在应该问一个问题 |
| 150 | a statistic you should ask for, | 统计你应该要求, |
| 151 | that most doctors don't like talking about, | 大多数医生不喜欢谈论, |
| 152 | and pharmaceutical companies like talking about even less. | 和制药公司 喜欢谈论更少。 |
| 153 | It's for the number needed to treat. | 是为需要治疗的号码. |
| 154 | Now, what is this, the NNT? | 这是什么 NNT? |
| 155 | It's the number of people that need to take a drug | 是需要服药的人数 |
| 156 | or undergo a surgery or any medical procedure | 或接受手术或任何医疗手术 |
| 157 | before one person is helped. | 在一个人被帮助之前 |
| 158 | And you're thinking, what kind of crazy statistic is that? | 你在想,那是什么疯狂的统计? |
| 159 | The number should be one. | 号码应该是一个。 |
| 160 | My doctor wouldn't prescribe something to me if it's not going to help. | 我的医生不会给我开药 如果它不会帮助我。 |
| 161 | But actually, medical practice doesn't work that way. | 但实际上,医学实践并不是这样的. |
| 162 | And it's not the doctor's fault. | 亦非大夫所为. |
| 163 | If anybody's fault, it's the fault of scientists like me. | 如果有人的过错,那就是我这样的科学家的过错. |
| 164 | We haven't figured out the underlying mechanisms well enough. | 我们还没有很好地找出潜在的机制。 |
| 165 | But GlaxoSmithKline estimates | 但葛兰素史密斯克线估计 |
| 166 | that 90 percent of the drugs work in only 30 to 50 percent of the people. | 百分之九十的毒品只在30%到50%的人群中起作用。 |
| 167 | So the number needed to treat for the most widely prescribed statin, | 因此,治疗最广泛规定的Statin所需的数字, |
| 168 | what do you suppose it is? | 你觉得是什么? |
| 169 | How many people have to take it before one person's helped? | 在一个人得到帮助之前,有多少人需要接受? |
| 170 | 300. | 300块。 |
| 171 | This is according to research by research practitioners | 这是根据研究实践者的研究 |
| 172 | Jerome Gruppen and Pamela Hartzband, | 杰罗姆·格鲁彭和帕梅拉·哈茨班德, |
| 173 | 由Bloomberg.com独立确认. | |
| 174 | I ran through the numbers myself. | 我亲自查过号码 |
| 175 | 300 people have to take the drug for a year | 300人必须服药一年 |
| 176 | before one heart attack, stroke or other adverse event is prevented. | 在预防心脏病发作、中风或其他不利事件之前。 |
| 177 | Now, you're probably thinking, well, OK, | 现在,你可能想, 好吧,好吧, |
| 178 | one in 300 chance of lowering my cholesterol. | 三百分之一的机会 降低我的胆固醇。 |
| 179 | Why not, doc? | 为什么不呢,医生? |
| 180 | Give me the prescription anyway. | 把处方给我 |
| 181 | But you should ask at this point for another statistic, | 但你现在应该问另一个统计, |
| 182 | and that is, tell me about the side effects, right? | 也就是说 告诉我副作用 对吧? |
| 183 | So for this particular drug, | 所以,对于这个特定的药物, |
| 184 | the side effects occur in five percent of the patients. | 副作用发生在5%的病人身上 |
| 185 | And they include terrible things, | 包括可怕的东西, |
| 186 | debilitating muscle and joint pain, | 肌肉衰弱 关节疼痛 |
| 187 | gastrointestinal distress. | 肠胃烦恼. |
| 188 | But now you're thinking, well, 5 percent, | 但你现在在想 5% |
| 189 | not very likely it's going to happen to me, I'll still take the drug. | 不太可能发生在我身上, 我还是会服药。 |
| 190 | But wait a minute, remember, under stress we're not thinking clearly, | 但是,等一下,记住,在压力下 我们没有清楚的思考, |
| 191 | so think about how you're going to work through this ahead of time | 想想你如何提前完成这个任务 |
| 192 | so you don't have to manufacture the chain of reasoning on the spot. | 所以,你不必制造链 推理在现场。 |
| 193 | 300 people take the drug, right? | 300人服药,对吧? |
| 194 | One person's helped. | 一个人的帮助。 |
| 195 | Five percent of those 300 have side effects. | 这300人中有5%有副作用 |
| 196 | That's 15 people. | 即为十五人. |
| 197 | You're 15 times more likely to be harmed by the drug | 你被毒品伤害的可能性是15倍 |
| 198 | than you are to be helped by the drug. | 比你得到药物的帮助。 |
| 199 | Now, I'm not saying whether you should take the statin or not. | 现在,我不是说,你是否应该 服用Statin。 |
| 200 | I'm just saying you should have this conversation with your doctor. | 我只是说你应该跟你的医生谈谈 |
| 201 | Medical ethics requires it. | 医学伦理需要它。 |
| 202 | It's part of the principle of informed consent. | 这是知情同意原则的一部分. |
| 203 | You have the right to have access to this kind of information | 你有权获取这种信息 |
| 204 | to begin the conversation | 开始谈话 |
| 205 | about whether you want to take the risks or not. | 关于你是否愿意冒险。 |
| 206 | Now, you might be thinking, | 现在,你可能会想, |
| 207 | I've pulled this number out of the air for shock value. | 我从空气中提取了这个号码 以示冲击值 |
| 208 | But in fact, it's rather typical, this number needed to treat. | 但事实上,这是相当典型的, 这个数字需要治疗。 |
| 209 | For the most widely performed surgery on men over the age of 50, | 对50岁以上的男子进行最广泛的手术, |
| 210 | removal of the prostate for cancer, | 清除癌症前列腺, |
| 211 | the number needed to treat is 49. | 要治疗的号码是49 |
| 212 | That's right, 49 surgeries are done for every one person who's helped. | 对,每个被帮助的人都要做49次手术. |
| 213 | And the side effects in that case occur in 50 percent of the patients. | 而这种病例的副作用 发生在50%的病人身上。 |
| 214 | They include impotence, erectile dysfunction, | 包括无能 勃起功能障碍 |
| 215 | urinary incontinence, rectal tearing, fecal incontinence. | 尿失禁,直肠撕裂,大肠失禁. |
| 216 | And if you're lucky, | 如果你幸运的话, |
| 217 | and you're one of the 50 percent who has these, | 你是50%拥有这些的人之一 |
| 218 | they'll only last for a year or two. | 只能持续一两年 |
| 219 | So the idea of the premortem is to think ahead of time | 所以尸检的想法是提前思考 |
| 220 | to the questions that you might be able to ask | 你可能可以问的问题 |
| 221 | that will push the conversation forward. | 这会推动对话前进。 |
| 222 | You don't want to have to manufacture all of this on the spot. | 你不需要当场制造这些东西 |
| 223 | And you also want to think about things like quality of life, | 你也想想想生活的质量 |
| 224 | because you have a choice oftentimes. | 因为你经常有选择 |
| 225 | Do I want a shorter life that's pain-free, | 我想要一个没有痛苦的短命, |
| 226 | or a longer life that might have a great deal of pain towards the end? | 或更长的寿命 可能会有巨大的痛苦到最后? |
| 227 | These are things to talk about and think about now | 这些都是现在要谈和思考的事情 |
| 228 | with your family and your loved ones. | 与你的家人和亲人。 |
| 229 | You might change your mind in the heat of the moment, | 你可能会改变你的想法 在热的时刻, |
| 230 | but at least you're practiced with this kind of thinking. | 但至少你练习过这种思维 |
| 231 | Remember, our brain, under stress, releases cortisol. | 记住,我们的大脑,在压力下,释放皮质醇。 |
| 232 | And one of the things that happens at that moment | 那时发生的事情之一 |
| 233 | is a whole bunch of systems shut down. | 整个系统都被关闭了 |
| 234 | There's an evolutionary reason for this. | 有进化之因. |
| 235 | Face-to-face with a predator, | 和食肉动物面对面 |
| 236 | you don't need your digestive system or your libido or your immune system, | 你不需要你的消化系统 或你的性欲或免疫系统, |
| 237 | because if your body is expending metabolism on those things | 因为如果你的身体 花在那些东西上 |
| 238 | and you don't react quickly, | 你没有反应 |
| 239 | you might become the lion's lunch, | 你可能会成为狮子的午餐, |
| 240 | and then none of those things matter. | 然后这些都不重要 |
| 241 | Unfortunately, one of the things that goes out the window | 很不幸,有一件事会从窗外消失 |
| 242 | during those times of stress is rational, logical thinking, | 在这些压力时期 是理性的逻辑思考, |
| 243 | as Danny Kahneman and his colleagues have shown. | 正如丹尼·卡恩曼和他的同事所显示的 |
| 244 | So we need to train ourselves to think ahead to these kinds of situations. | 因此,我们需要训练自己,以便对这些局势进行前瞻性思考。 |
| 245 | I think the important point here | 我认为这里的要点 |
| 246 | is recognizing that all of us are flawed. | 承认我们所有人都有缺陷。 |
| 247 | We all are going to fail now and then. | 我们都会不时失败。 |
| 248 | The idea is to think ahead to what those failures might be, | 想法是先考虑这些失败可能是什么, |
| 249 | to put systems in place that will help minimize the damage | 建立有助于尽量减少损害的系统 |
| 250 | or to prevent the bad things from happening in the first place. | 或者防止坏事发生 |
| 251 | Getting back to that snowy night in Montreal, | 回到蒙特利尔的雪雪之夜, |
| 252 | when I got back from my trip, | 当我从旅行回来时, |
| 253 | I had my contractor install a combination lock next to the door | 我让承包商在门边装了个密码锁 |
| 254 | with a key to the front door in it, | 里面有前门的钥匙 |
| 255 | an easy-to-remember combination. | 一个容易记住的组合。 |
| 256 | And I have to admit, I still have piles of mail that haven't been sorted | 我必须承认,我还有一堆没有整理的邮件 |
| 257 | and piles of emails that I haven't gone through. | 还有一堆我还没读过的邮件 |
| 258 | So I'm not completely organized, | 所以我没有完全组织 |
| 259 | but I see organization as a gradual process, | 但我认为组织是一个渐进的过程, |
| 260 | and I'm getting there. | 我会赶到那里。 |
| 261 | Thank you very much. | 谢谢 |
| 262 | (*Applause*) | (*鼓掌*) |
| 263 | And piles of emails that I haven't gone through. | 还有一堆我还没读过的邮件 |
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