推荐微信扫码登录以获得更好的体验!另:🎉建议更新到最新版,以体验新功能!🎉 版本更新记录→

沃顿商学院谈判专家:如何为自己争取更多利益

字幕摘录

时间英文中文
0:00Welcome back to Aspire.欢迎回到阿斯庇尔
0:01Today, we are continuing the Career Girls Guide.今天,我们继续编写《职业女孩指南》。
0:04This series is all about giving you practical tools这一系列都是为了给你实用的工具
0:06to navigate every stage of your career,导航你职业生涯的每一阶段,
0:09from your first job to the biggest opportunity.从你第一次工作到最大的机会
0:12Now, in this episode, we're covering all aspects现在,在这个剧集里,我们涵盖各个方面
0:15of negotiation, one of the most important skills we use,我们使用的最重要技能之一,
0:19but one of the least talked about.但却是最不讲究的
0:22Now, negotiation impacts how much we earn,现在,谈判影响我们挣多少钱,
0:24how we're valued, and what opportunities we say yes or no to.我们如何被重视, 和什么机会,我们说是或否。
展开字幕全文(1653 条)
序号英文中文
1Welcome back to Aspire.欢迎回到阿斯庇尔
2Today, we are continuing the Career Girls Guide.今天,我们继续编写《职业女孩指南》。
3This series is all about giving you practical tools这一系列都是为了给你实用的工具
4to navigate every stage of your career,导航你职业生涯的每一阶段,
5from your first job to the biggest opportunity.从你第一次工作到最大的机会
6Now, in this episode, we're covering all aspects现在,在这个剧集里,我们涵盖各个方面
7of negotiation, one of the most important skills we use,我们使用的最重要技能之一,
8but one of the least talked about.但却是最不讲究的
9Now, negotiation impacts how much we earn,现在,谈判影响我们挣多少钱,
10how we're valued, and what opportunities we say yes or no to.我们如何被重视, 和什么机会,我们说是或否。
11And yet, so many of us are taught to be grateful,然而,我们中许多人被教导要感激
12patient, and quiet, instead of prepared.耐心 安静 而不是准备
13Now, to help us break this down,现在,为了帮助我们破解这个
14I'm joined by someone who lives and breathes this work.与我为伴的还有活人和活人.
15Joining me today is Maury Tarapore,今天加入我的是莫里·塔拉波尔
16a negotiation expert, professor at Wharton,谈判专家 沃顿教授
17and author of Bring Yourself.以及创造你的作者。
18Maury has spent years teaching people how to negotiate毛里花了好几年 教人们如何谈判
19with confidence and clarity,以自信和明白的态度,
20and today, she's here to teach us.她今天来教我们
21Before we get into the episode,在我们进入剧集之前
22please don't forget to like and subscribe.请不要忘记喜欢和订阅。
23The Start With Yourself Tour以你自己的旅程开始
24kicks off on April 15th in New York City.4月15日在纽约市开机.
25Tickets are on sale now at emagreed.com.车票已经发售了
26So, Maury, I am so happy to have you here today,莫里,今天你来我很高兴
27because I feel like this is probably因为我觉得这可能是
28the most requested episode subject最需要的插曲主题
29that we could ever cover on this show.我们可以在这场演出中掩盖
30Every single woman that I speak to每一个我说话的女人
31has some horror story in negotiation,在谈判中有些恐怖故事,
32and so when I went out to my followers,所以当我去我的追随者,
33when I speak to my friends,当我与我的朋友说话,
34they're like, please do me a favor他们喜欢,请帮我一个忙
35and do an episode on negotiation.并做一个关于谈判的插曲。
36I thought, I'll go one better than that.我想,我会去一个更好的。
37We're gonna do just a series,我们要做一个系列,
38a series that really ultimately should serve一系列真正最终应该
39as a career woman's guide,作为职业女性的向导,
40a career girl's guide, as we would say on Aspire,正如我们在《阿斯庇尔》中所说的,
41and there is nobody better than you没有人比你更好
42to talk to about negotiation.谈谈谈判
43But it's true, it's true.但说真言曰.
44I did my research, I called around,我做了我的研究,我打电话过来,
45I was like, who really knows this?我当时想,谁知道呢?
46And honestly, your books have been so seminal,老实说 你的书太有创意了
47so incredible.如此不可思议。
48I feel like they've really honestly helped so many women.我觉得他们真的帮了这么多女人
49But I wanted to ask you,但我想问你,
50why do you believe that negotiation is a life skill为什么你相信谈判是一种生活技能
51that every woman ultimately needs?每一个女人最终都需要?
52Yeah, first of all,对,首先
53you have no idea how thrilled I am to be here.你不知道我在这里有多高兴
54I think I have manifested you for sure,我想我已经证明你肯定,
55so I am grateful for all of that that you just mentioned,所以我感谢你刚才提到的一切
56but it's really exciting to be here但来这里真的很刺激
57and have this conversation with you.和你谈谈
58Because we negotiate every single day,因为我们每天都在谈判
59literally from the time we were babies,从我们小时候开始
60we come into this world negotiating.我们来到这个世界谈判。
61And I think what's really interesting我觉得真正有趣的是
62is that we have so much practice.我们有很多练习
63We know so much because it's something我们知道这么多,因为它是什么
64that we practice every day.我们每天都在练习
65And yet, as we go through life,然而,当我们经历生命时,
66and we have negative experiences,我们有负面的经验,
67people get divorces, people lose jobs,人们离婚,人们失业,
68people have scars, whether it's childhood trauma,人们有伤疤, 不管这是童年的创伤,
69whatever it is, that we really start doubting不管是什么 我们开始怀疑
70our relationship with negotiations.我们和谈判的关系。
71We start doubting our own ability.我们开始怀疑自己的能力。
72And so, if this is something that we do every day所以,如果这是我们每天做的事情
73and it connects people, it gives us voice,它连接人们, 它给我们的声音,
74it gives us power, it gives us opportunity.它给我们力量 给我们机会
75It is an absolute necessary life skill.这是绝对必要的生活技能。
76It's just that we start really fearing it只是我们开始害怕它
77and really account those negative experiences并真正记述这些负面经历
78as being the story, and we start counting ourselves out.作为故事, 我们开始计算自己了。
79So it's like the skill you must have就像你必须拥有的技能
80and the one that we start doubting ourselves the most with,我们最怀疑自己,
81even though we're actually quite experienced虽然我们经验丰富
82and really quite good negotiators.和非常不错的谈判者。
83I couldn't agree more.我完全同意这一点。
84How did you personally find yourself你怎么发现自己
85in this, that world of negotiation?在这,那个谈判的世界?
86I was graduating from the Wharton School,我从华顿学校毕业
87and my negotiations professor, my very last semester,还有我的谈判教授 我上个学期
88said, I think you should teach negotiations.我认为你应该教谈判
89I was like, I think you're crazy.我当时想,我觉得你疯了。
90I'm an introvert.我是内向者.
91I like the notion of standing in front of a classroom,我喜欢站在教室前的想法,
92saying anything, just scared the heck out of me.说什么,只是吓死我了。
93And I really had to ask, what was it about me?我不得不问,我怎么了?
94Or what is it about, what do you see in me或者是什么,你看见我
95that makes you think I do this well?你觉得我干得好吗?
96He said, one, you totally leaned into this class.他说,第一,你完全倾向于这个班。
97I have a very competitive edge, by the way.顺便说一句,我有很强的竞争优势
98But he said, and you took the mistakes但他说,你犯了错误
99that you made really seriously你做得很认真
100in so far as you learned from them.你从他们那里学到的
101Growth was really important to you.成长对你很重要
102And I was an entrepreneur at the time,当时我是个企业家
103and he said, and you've had so much experience.他说,你有这么多的经验。
104I think you'd be great.我想你会很棒的。
105So the imposter syndrome thing set in,所以冒牌货综合症的设定
106and I was like, no, I can't do this.我当时想,不,我不能做到这一点。
107And here I am, 22 plus years later.我在这里,22年之后。
108And I found my purpose.我找到了我的目标。
109How did you know that you had something你怎么知道你有什么东西
110and that you could help other people?你能帮助别人吗?
111To be honest, the first few years of teaching老实说,教书的头几年
112were really difficult in so far as I really那时我真的很困难
113doubted myself, my ability, right?我怀疑自己,我的能力,对不对?
114When you do something you never imagined yourself doing.当你做一些你从未想过的事时
115So I was very scripted.所以,我被非常脚本。
116I had the syllabus.我有教学大纲。
117I was like, I'm sticking to this no matter what.我当时想,我坚持这一点,不管怎样。
118And everything was on time and presented in a certain way.一切都按时进行 以某种方式呈现
119Then I looked up one day a couple of years later,几年后的某一天我抬头看
120and I was like, this is not fun.我当时想,这不好玩。
121And I don't know if I'm really fulfilling我不知道我是否真的满足
122my duty to my students.我对学生的责任
123I was teaching undergrads at Wharton at the time,当时我在Wharton教研究生
124and I loved them.我爱他们。
125And I felt such a sense of responsibility to them.我对他们有责任感
126I think it's such a privilege to do this.我认为这样做是种荣幸。
127So I said, you're going to try this one more time,所以我说 你要再试一次
128and you're going to do it your way.你要按你的方式来
129If that doesn't work, then this wasn't meant for you,如果这样不行的话,那这个就不是给你的
130and this was a chapter, and we move on.这是一章,我们继续前进。
131And I remember as I prepared for that semester coming up,我记得我为那个学期做准备时
132I really looked inward, and I thought about all the times我真的向内看,我一直想着
133I've negotiated in my life and what, in particular,我这辈子谈判过 特别是
134negotiations meant to me and for me in my life.谈判对我和我的生活都很重要
135And I realized every big move, every big conversation,我意识到每一个大动作,每一个大对话,
136every big decision, for good or for bad,每一个重大的决定,无论好坏,
137they'd really come from a place of negotiations.他们真的来自一个谈判的地方。
138Every big decision I made, I'm one of those people我所做的每个决定,都是其中之一
139who ruminates, unfortunately, to a fault sometimes.不幸地,他们有时会犯错。
140And that's a negotiation.这是谈判
141Should I do this?我应该这样做吗?
142Should I not do this?我应该不这样做吗?
143Why am I doing this?我为什么要这么做?
144Should I do it this way?我应该这样吗?
145Maybe not.也许不是。
146And those are all negotiations.这些都是谈判。
147And I really started understanding that the minute我真的开始理解 一分钟
148I reframed what I thought negotiations was我重新定义了我想谈判的内容
149to what it had been in my life, it brought me the sense对我生命中的一切,它给我带来了感知
150of power and legitimacy and experience.权力、合法性和经验。
151And I trusted myself all of a sudden.我突然间相信自己
152I trusted my gut because I fed it.我信任我的直觉,因为我喂它。
153I learned so much and I discounted all those things.我学到了这么多 我低估了所有这些东西。
154I thought, like, negotiations was a transaction.我以为谈判是一种交易
155Yeah.对
156You know, maybe even combativeness.你知道,也许甚至战斗。
157I thought no more negotiations was your power.我以为不再谈判是你的力量
158Negotiations was the way you show up in the world谈判是你出现在世界上的方式
159and tell people what you want.并告诉人们你想要的。
160And it's the way you fulfill a promise to yourself.这也是你履行诺言的方式
161Oh, I love that reframing.哦,我喜欢这个重塑。
162You have to say that again for me,你得为我再说一遍
163because I believe that so many people think因为我相信这么多人认为
164that negotiations have to be combative.谈判必须具有战斗性。
165And if I look at the questions that were sent through to me,如果我看看被传递给我的问题
166so many of them were anchored into this idea,如此之多的他们都植根于这个想法,
167like, how do I not do this and have an argument?我怎么能不这样做 并有争论?
168Or how do I do it without seeming ungrateful?或我如何做到这一点,而不显得忘恩负义?
169So there's this kind of like double-edged sword所以有这种像双刃剑
170that you're doing something that you shouldn't do.你在做不该做的事
171And it's got to come with either one of those outcomes.任何一种结果都可能发生
172So how are people going to know what you want and need那么人们会如何知道 你想要什么和需要
173if you don't talk about it?如果你不说呢?
174And if you don't, you can't present yourself to them如果你不这样做,你就不能向她们展示自己
175in that way.以这种方式。
176So I really had to go, again,所以,我真的必须去,再次,
177through all the different conversations I've had,通过所有不同的谈话,我曾经,
178all the examples of negotiations for me.对我来说所有的谈判例子
179And that's when I realized,那时我意识到,
180this is the soundtrack of my life.这是我的生活的音轨。
181We've done this forever.我们做了一辈子。
182And it's funny, when we're kids,这很有趣, 当我们还是孩子的时候,
183I was talking about the fact that I don't have kids,我是说我没有孩子
184but I've had enough experience when I'm kids.但我小时候经验丰富了
185And I know that, and I remember myself,我知道,我记得自己,
186it's like I remember pictures of me in childhood,就像我记得我小时候的照片一样
187and I was so sassy.我当时太性感了
188But I showed up in a way that it was like,但我出现了一种感觉
189I was meant to be here.我本该在这里的
190This is what I want.这就是我想要的。
191And you're going to have to make a really good argument还要好好辩论
192as to why I can't have this, right?为什么我不能拥有这个,对不对?
193And at that point, nobody's ever told us,那时 没人告诉我们
194you don't have a place at this table,你在这里没有位置,
195or you're not allowed to negotiate for this.否则不准你谈判
196We sort of walk in, show up, and show out.我们有点走进来,出现,并显示出来。
197And that's who we are as kids.这就是我们小时候的样子。
198So we're courageous.所以我们很勇敢
199And then the other thing is that还有一件事
200when we don't get what we want, we always want to know why.当我们得不到我们想要的 我们总是想知道原因
201So if somebody says no to a kid,所以如果有人对孩子说不
202it's not like it's personal humiliation.这不像是个人羞辱
203That was true.没错
204And we don't take it personally as kids.我们不把它作为孩子。
205As kids, we think, you better have a good reason作为孩子,我们认为, 你最好有一个好的理由
206why you're saying no to me,你为什么拒绝我
207because I know the answer to this因为我知道答案
208is eventually going to be yes.最终会是的。
209So how are we going to get there, right?那么我们怎么去?
210And when we grow up through life,当我们从小成长
211and we hear, unfortunately, a lot of nos,我们听到,很不幸, 很多不,
212and again, we have the bad experiences, right?再说一遍,我们有糟糕的经历,对吧?
213Life sort of happens to us.生活有点发生在我们身上
214So what happens to us along the way?那么我们沿途会发生什么?
215Because if we start out in a place where,因为如果我们开始在一个地方,
216and I know this firsthand, because I have four kids我第一手知道 因为我有四个孩子
217and they love to ask me, why not?他们喜欢问我,为什么不呢?
218So what happens to us that stops us所以,我们会发生什么 阻止我们
219from being able to self-advocate?从能够自我辩护?
220We are judged first by society and then ourselves.我们先被社会评判,然后被自己评判。
221Those nos start to leave scars, right?这些鼻孔会留下疤痕,对吧?
222We really take, we internalize the nos.我们真的拿,我们内部化的诺。
223And personal rejection is what we associate with the nos.而个人的拒绝是我们与无名者的联系。
224And so I think that over time,所以我认为随着时间的推移,
225instead of letting those nos become lessons,而不是让这些不 成为教训,
226they become rejection.他们变成了拒绝者。
227And they, again, the wounds, right?他们,再次,伤口,对不对?
228And then we don't let the scars heal.然后我们不会让伤疤愈合。
229We start picking at them because we sit there and think,我们开始挑选他们,因为我们坐在那里想,
230oh God, I should have, and why did I not?哦,上帝,我应该有, 为什么我没有?
231And all, again, the rumination.和所有的,再次,反弹。
232And so what happens over time is that随着时间的推移 会发生的是
233that lessens our ability to be courageous,这削弱了我们勇敢的能力,
234but we also start internalizing it.但我们也开始内化它。
235We start thinking less of ourselves, right?我们开始少思考自己,对不对?
236We don't give ourselves credit anymore.我们不再承认自己了。
237We don't really believe in ourselves anymore.我们不再相信自己了
238And I gotta tell you, teaching this,我得告诉你,教这个
239I'm very confident in how I teach and what I teach,我对我的教法和教法很有信心
240but I always tell people is that但我总是告诉人们,
241if you can't be your own best advocate,如果你不能成为你最好的倡导者
242there's really nothing I can do for you我帮不了你
243because that is your duty.因为这是你的职责
244That is your single most important duty那是你最重要的职责
245{\fnSIMHEI\fs22\1cHFFFFFF\3cHFF8000}在谈判中给自己
246Nobody is meant to take care of you.没人会照顾你
247You're supposed to take care of yourself fearlessly你应该无所畏惧地照顾自己
248and with great intention because,并怀着极大的意图,
249especially for those of us that are people pleasers,特别是对于我们中那些心怀喜悦的人,
250I don't know if that's where you are, I mean.我不知道你是否在那里,我是说。
251Absolutely not.绝对不是。
252Not a bone, not a bone of pleasing in this body.不是骨头,也不是这个身体中令人愉快的骨头。
253Many, in your life, there's a lot of,很多人,在你的生活中,有很多,
254it's funny, when I first wrote my book,很有趣 当我第一次写书的时候
255I have a mentor who said,我有一个导师说,
256Maura, you will never know what chapter毛拉,你永远不知道是什么章
257is going to be the most popular,将是最受欢迎的,
258so don't start thinking you can figure that out.所以不要开始想 你可以解决。
259You let the audience decide.你让观众来决定
260It was a chapter on people pleasers.这是关于人们取悦者的一章。
261Everybody's like, I'm a people pleaser.每个人都喜欢,我是一个人民取悦。
262I didn't know this.我不知道这一点。
263This chapter was meant for me.此章为我本意.
264Man, woman, whatever.男人,女人,随便。
265Interesting.有意思,这很有趣
266Yeah, and that then, when you are that person是啊,那么,当你是那个人
267who's in service of other people,谁在为他人服务,
268what you no longer are in service to yourself.你不再为你自己服务了
269When you started this work,当你开始这项工作,
270were you aware that there would be如果你知道,将会有
271like a specifically female track就像一个特别的女性赛道
272when you start to think about negotiation?当你开始考虑谈判时?
273I think so then.我想是这样。
274I don't think that as much now我觉得现在没有那么多了
275because I think that anybody who considers themselves因为我认为任何人 谁认为自己
276to be an other,作为另一个人,
277anybody who doesn't feel like谁不喜欢
278they have that seat at the table,他们坐在桌子上,
279and whether it's societal, whether it's parental,不管是社会还是父母
280whether it's cultural,无论是文化,
281I think that's sort of the same experiences我认为这是种相同的经历
282that women have had forever, right?女人已经永远拥有,对不对?
283Very interesting.非常有趣,你觉得呢?
284Yeah, correct.没错
285And so, though I speak to a lot of women所以,虽然我跟很多女人说话
286and I know that, of course, some of these things我知道,当然,有些事情
287that I've experienced through my own life,我经历了我自己的生活,
288I do think that this notion of self-confidence,我认为这种自信的想法,
289that's sort of the through line, right?这有点像横行,对不对?
290The self-love, the self-confidence,自爱,自信,
291again, being able to advocate for yourself,再说一次 能够为自己辩护
292and giving yourself permission to do that并允许自己这样做
293without the guilt, without the shame.没有愧疚,没有羞愧。
294I think that's something我觉得这是个东西
295that a lot of people actually experience.很多人都经历过
296Maury, you're a teacher.毛里,你是一个老师。
297Do you believe that everyone你相信每个人都
298can learn to be a better negotiator?可以学会成为更好的谈判者吗?
299Absolutely.当然
300You do?是吗?
301Absolutely.当然
302It's a learned skill.学人之术.
303Even though I think we're sort of primed for it,虽然我觉得我们有点热衷于
304like I said, as kids,就像我说的,作为孩子,
305but it's like any other skill.但它就像任何其他技能。
306And if you think about all of the adjacent skills, right,如果你想到所有相邻的技能,对吗?
307those are all teachable and learnable, right?这些都是可以教和可以学的,对不对?
308So having self-confidence, obviously.很明显,有自信
309So working through that and all those skills所以通过这些技巧来工作
310that you need to be able to do that, right?你需要能够做到这一点,对不对?
311And that takes a variety of things in the toolkit.这需要很多东西。
312Being able to be present, right?能够在场 对吧?
313Mindfulness, skill that we all learn.理智,技巧,我们都学习。
314Emotional intelligence.情绪智能.
315That's teachable, that's learnable.这是可以教的,这是可以学的。
316So all of those things,所以所有这些事情,
317it's like if you think about negotiations就像你想着谈判
318as being like the heart, like the organ,就像心脏,器官一样,
319like all of those things, when they're strengthened,像所有这些东西, 当它们得到加强,
320so is this organ.这个管风琴也是
321So what do you feel like most people get wrong所以,你是什么感觉 像大多数人错了
322about the art of negotiation?关于谈判艺术?
323I truly believe that the best negotiators我真的相信,最好的谈判者
324are completely authentic.完全真实
325If you're walking in there, you're bringing yourself,如果你走在那里, 你带来了自己,
326which is why that's the title of my book,这就是为什么这就是我书的标题,
327you're not rehearsed.你没有排练。
328There's a part of you that you really trust.你确实信任你的一部分
329And therefore, when you release all the pretense因此,当你释放所有的假象
330and when you release the scripting当你发布脚本时
331and when you release the performance,当你发布表演,
332the power sits in you.权力在你身上
333And if you can be true to yourself如果你能对自己诚实
334and you show up that way,你这样出现,
335then you are then more present for the other person too,那你就更适合别人了
336because I'm not in my head wondering how you like me因为我脑子里没有你喜欢我
337or whether I'm saying the right word或者我是不是说对了
338or whether I should smile或者我该不该笑
339or whether I should cross my legs or whether.或者我是否应该交叉 我的腿,或者是否。
340I'm clear of all those burdens.我清除了所有这些负担。
341I unburden myself by being authentic.我为真实而自负
342And I think that people, because there's so many books我认为人们, 因为有这么多的书
343and people who teach this,和教这个的人,
344who say, say these three things, do these two things.谁说,说这三件事,做这两件事。
345And I think the most courageous thing we can do我觉得我们能做的最勇敢的事情
346is to really understand ourselves and honor ourselves就是真正了解我们自己 尊重我们自己
347just as we are.就像我们一样
348Should you get better?你该好起来吗?
349Absolutely, I believe in excellence.当然,我相信卓越。
350I believe in doing better and learning more我相信做更好 学习更多
351and all of that.这一切。
352But I don't believe that I'm supposed to go through life但我不相信我该过一辈子
353being somebody else.成为别人。
354The other is that people truly think of negotiations另一个是人们真正思考谈判
355as transactions.作为交易。
356Yes, explain that.是的,解释一下
357They think it's a win-lose proposition.他们认为这是一个胜利失败的提议.
358They think that somebody always wins.他们认为总会有人赢
359That was literally a question that came up.这其实是个问题。
360If I win, does somebody else always have to lose?如果我赢了 难道别人总是要输吗?
361I was like, that isn't what it is,我当时想,这不是它是什么,
362but please explain that.但请解释一下
363By the way, all this is fair, right?顺便说一句,这一切都是公平的,对吗?
364Because we go in to buy a car我们进去买车
365and we get a really horrible deal我们得到一个非常可怕的交易
366and we're like, oh God, I lost, right?我们就像,哦,上帝,我输了,对不对?
367Or people get divorces and they get burned into divorce.或人们离婚 并被烧成离婚。
368So to them, that becomes the negotiations, right?所以对他们来说,这就是谈判,对不对?
369So unfortunately, those negative experiences很遗憾,这些负面经历
370seem to leave a very lasting impression.似乎留下了一个非常持久的印象。
371I don't like this notion of I win, somebody else loses,我不喜欢这个概念 我赢了,别人输了,
372because maybe I'm a people pleaser.因为我也许更喜欢别人
373Maybe I like everybody being happy.也许我喜欢大家快乐
374So therefore, I must not be a good negotiator.因此,我一定不能成为一个好的谈判者。
375Here's the truth.这是事实
376Negotiations is rooted in humanity.谈判植根于人类。
377It is personal connections, right?这是个人联系,对不对?
378And again, whether it's you negotiating with yourself再说一遍,不管是你自己谈判
379or you with other people, I don't care.或者你和其他人, 我不在乎。
380It's five people, it's two people.是五众生是二众生.
381It's the connection that we make.这是我们的连接。
382And sometimes the connections work, sometimes they don't.有时连络有用,有时则不行.
383And if you think about all the conversations如果你想到所有的对话
384you have every day, if those are all negotiations,你每天都有 如果这些都是谈判
385the majority, and not just by a little,多数人,不只是一点点,
386I mean, the large majority of those conversations我的意思是,这些谈话的大部分
387are not conflict.不是冲突。
388You're making a decision.你在做决定
389You're having a conversation.你在说话
390And through that conversation,通过那次谈话
391we're trying to get somewhere better我们想找更好的地方
392than when we were, when we first started.而不是我们刚开始的时候
393And maybe you're happier with us.也许你和我们在一起会更快乐
394Maybe I'm happier with us.也许我和我们在一起更快乐
395But this notion of if I'm happy, you are sad.但如果我高兴,你很伤心
396If you win, I lose, is nonsensical.如果你赢了,我输了,是无意识的。
397And it also, I think, comes from this place of scarcity.我认为,它也来自这个稀缺的地方。
398Oh yeah.对
399Right?对吧?
400Well, that's why my thinking is always,这就是为什么我的想法总是,
401and listen, I come at this from a place of, you know,听着,我来自一个地方,你知道,
402I've been an employer of a lot of people for a long time.历任人大老板.
403And I see the nuances and the differences.我看到了细微差别。
404I'm certainly not saying women are not as good at men,我当然没有说女人不擅长男人,
405as good as men at negotiating,像男人一样善于谈判,
406but they come at it from a different point.但他们从不同的角度出发
407They come at it from a scarcity point of view.他们从稀缺的角度来研究它。
408If I get this, then somebody else gets less.如果我得到这个,那么别人就会少。
409If I asked for this,如果我问这个,
410then my team is going to get a little bit less.那么我的团队就会少一点
411And so the point of view is always much more因此,观点总是更多
412like what's happening in the environment.就像环境里发生的事情
413And as a, you know, a consequence of what I get,作为一个,你知道,一个后果 我得到,
414somebody else has to suffer.别人必须受苦。
415And that's just not what I see in the men that I negotiate with.这跟我谈判的人不一样
416No, but it's also, so let's talk about societal issues,不,但它也是, 所以让我们谈谈社会问题,
417because it's very real.因为它是非常真实的。
418We've not made up these things in our head.我们没有在脑海中编造这些东西
419Absolutely not.绝对不是。
420And forever, we've been told,而且我们一直被告知
421I work a lot in sports, right?我经常在体育领域工作 对吧?
422And, you know, in the sports industry,在体育行业里
423particularly female dominated,特别是女性占主导地位,
424you can think about finance this way,你可以这样考虑融资,
425plenty of other industries,还有很多其他行业,
426but we only saw a few of us.但我们只看到我们几个人
427So we always thought there can only be room所以我们一直以为只有空间
428for a few of us, right?我们几个,对不对?
429And if there's room at this table for only one person,如果这张桌子上只有一个人
430damn it, I'm going to be that person, right?该死,我就是那个人,对吧?
431And the minute I'm collaborative,当我合作的时候
432the minute I appear understanding,当我看起来理解,
433maybe they'll think that's weak.也许他们会认为那是软弱的。
434So you know what?你知道吗?
435I'm going to show up with my armor on,我要穿上盔甲出现
436and that armor comes from a place of fear.盔甲来自恐惧的地方
437It comes from doubting yourself,是因为怀疑自己
438because if you're self-assured,因为如果你自保,
439you don't think that it's going to be you or them.你不会以为是你或他们干的
440And if you, and if it is you or them,如果你,如果它是你或他们,
441it's because you are not, this wasn't meant for me, right?是因为你没有,这不适合我,对吧?
442And so, because we've been in places所以,因为我们去过的地方
443where there's so few of us,在那里我们如此少,
444we have bought into the lie我们被骗了
445that there will always be a few of us.永远会有少数我们。
446That's just not true.这不是真的
447And so, you know, this notion of women所以,你知道,这个概念 女人
448not having negotiated so often,不经常谈判,
449there's plenty of studies to show this, right?有很多研究可以证明这一点,对吧?
450There's so much evidence for this.此证无量.
451It says, you know, as a result of not wanting to be judged,上面说,由于不想被审判
452first of all, because I don't want to appear greedy,首先,我不想显得贪婪,
453I don't want them to think that I'm in it for myself,我不想让他们认为我是为了自己
454which by the way, there's nothing wrong顺便说一句,没什么不对的
455with being in it for yourself.为了你自己
456Absolutely not.绝对不是。
457Because I don't want them to judge me,因为我不想让他们评判我
458I'm not going to do it, right?我不会这么做的 对吧?
459And because I don't want to be losing,因为我不想输
460I'm not going to make room for somebody else.我不会为别人腾出空间
461And, you know, and the self, nevermind the self judgment,而且,你知道, 和自我, 从来不在乎 自我判断,
462right, do I even deserve this, right?好吧,我甚至值得这样,对不对?
463So if you come from a place of not believing in yourself,如果你从一个不信自己的地方来,
464deservedness becomes the conversation, right?罪有应得成为对话,对不对?
465I don't know if I can ask我不知道能不能问
466because I don't know if I deserve it.因为我不知道我是否值得
467Which is actually, I think, a starting point这其实是,我认为,一个起点
468for so many women.这么多女人。
469And I feel like, you know,我觉得,你知道,
470I was raised in such a way我是这么长大的
471where I always thought I deserved it.我总是认为我应得的
472You know, it's like, if you get up and you go to work你知道,这就像,如果你站起来 去工作
473and you try really hard,你努力地尝试,
474I just assumed that I was deserving of it.我只是认为我值得它。
475And that was the starting point这就是起点
476because I think in those early roles, you know,因为我想在这些早期的角色,你知道,
477when you were really negotiating for like tiny things,当你真正谈判 像小事情,
478you know, like a $5,000 pay rise,你知道,像5000美元的工资上涨,
479like you had to believe that your work equated就像你不得不相信 你的工作等同于
480and equaled you being able to get that thing.也等于你能拿到那东西
481And so for me, it was that simple.对我来说,很简单。
482But I do think that this idea of, you know,但我确实认为 这个想法,你知道,
483what is our level of self belief?我们的自信心水平是多少?
484Like, that's almost like the starting point.碞钩琌秨 翴
485There's something that you talk about a lot in your work,有件事,你谈论了很多 在你的工作,
486which is this idea of what happens in negotiation这就是谈判的结果
487before you even get in the room.在你进房间之前
488And I would love you to talk about that我希望你能谈谈
489because to me, that was just like the,因为对我来说,那就像,
490aha, like, you know, the part that made me啊哈,就像,你知道, 部分让我
491like such a fan of your work and your way of thinking.就像你的作品和思维方式的粉丝
492I'm gonna add something before I go to there.我到那里之前要加点什么
493And it is something that sort of traditionally women也是那种传统女人
494have also not necessarily sort of succeeded也不一定成功过
495in when it comes to negotiations,在谈判的时候,
496is that we almost felt like we had to be given permission我们几乎感到我们不得不得到许可
497to negotiate, right?谈判,对不对?
498We don't recognize the negotiations when we're in it,我们不承认谈判 当我们在其中,
499which is why we don't think we have experience,所以我们认为我们没有经验
500but we also don't know that we're allowed.但我们也不知道我们被允许了
501And therefore we miss the moments.因此,我们怀念这一时刻。
502And people always say, when is the right time to negotiate?人们总是说,何时是谈判的合适时机?
503I say, when you need to negotiate.我说,当你需要谈判。
504That's the right time.是时候了
505No one's coming down and picking you没有人会来挑你
506and saying, this is the moment.并说,这是时刻。
507No, it's when you, if negotiations means不,这是当你,如果谈判意味着
508that's when you speak your voice当你说话的时候
509and that's when you speak your truth,当你说出你的真实,
510then you decide when you're gonna speak it.然后你决定什么时候说
511Now, maybe you walk into your boss's office也许你走进你老板的办公室
512and they look like they're having a bad day.他们看起来很糟
513Probably not the right moment, right?也许时机不对,对吧?
514But we're also emotionally intelligent.但我们在情感上也很聪明
515And so we know how to pick and choose,所以我们知道如何选择
516but nobody walks around to men and say, you know what?但没人会到处对男人说,你知道吗?
517You are now having the permission to negotiate.你现在有谈判的权限了
518They're like, every day is a negotiating day for me.他们喜欢,每一天对我来说都是谈判日。
519So what do you say to someone who's listening to this你对听这个的人怎么说?
520that says, yeah, but you know, there are seasons for this.也就是说,是的,但你知道, 有一些季节可以做到这一点。
521Like in the place where I'm working right now,就像现在我工作的地方
522you know, there's times when we get to talk你知道,有的时候,我们谈
523about our pay increases or a change of, you know, job.关于我们加薪 或改变,你知道,工作。
524What do you say to that person?你对那个人怎么说?
525That's fine.没关系
526But also if you put it off,但是,如果你把它关闭,
527you may no longer feel the courage to do it.你可能不再有勇气这样做了
528You may miss that moment.你可能会错过那一刻。
529So you can have the pre-conversations.这样你就可以有 预商。
530You can go up to your boss and say, listen,你可以去找你的老板说,听着,
531I know that the annual reviews coming up in a few months,我知道几个月后进行的年度审查
532I would love to have a conversation我想和你谈谈
533with you before that, right?之前跟你在一起 对吧?
534And so you've already then verbally committed yourself所以,你已经做了口头承诺
535to this, right?对这个,对不对?
536And there's no turning back at this point此时此地无退路
537because your boss may turn around and say,因为你老板可能转身说
538yeah, now you want to have that conversation with me.是啊,现在你想和我谈谈。
539And so now it's sort of that accountability, right?所以,现在它有点 责任,对不对?
540You voiced it, right?你说的,对不对?
541So you create those moments.所以你创造了那些时刻。
542No, first of all, don't look for the perfect moment.不,首先,不要寻找完美的时刻。
543There is no such thing as a perfect.没有什么是完美的。
544The perfect moment is when you're ready完美的时刻就是你准备好
545and you create those opportunities.你创造这些机会。
546Maury, I love that you say this莫里,我喜欢你这么说
547because it's very, very different因为它是非常,非常不同
548from what is my bottom line,从什么是我的底线,
549which I think is again, part of that scarcity mindset.我认为,这又是这种匮乏思维的一部分。
550People go, I won't take less than,人们去,我不会少,
551and I'm like, that can't be the starting point.我很喜欢, 这不可能是起点。
552The starting point has to be like, what are your values?起点是,你的价值观是什么?
553Oh, absolutely.当然
554What do I want to abide by?我该遵守什么?
555Because if it doesn't go your way,因为如果它不走你的方式,
556at least you can look in the mirror and say,至少你可以照照镜子说,
557you know, I'll do better next time.下次我会做得更好
558What did I learn from this?我从这学到了什么?
559But if you negotiate away or compromise the things但如果你放弃谈判或妥协
560that are so important to you,对你这么重要
561let's say for me, it's honesty, right?这么说吧,这是实话,对吧?
562And part of it is I'm a really bad liar.而其中的一部分是,我是一个真正的坏骗子。
563And my reputation is tied to these things.而我的名声与这些事情有关
564So knowing that, I know that to abide by that value,所以,我知道,我知道 遵守这个价值,
565I need to prepare in a way我需要做个准备
566that will eliminate the opportunity to have to,这将消除必须这样做的机会,
567or the need to have to lie.或者必须撒谎
568So I think I go through all the potential questions所以我想我经过所有潜在的问题
569they're going to ask, right?他们会问,对不对?
570I'm going to be ready我会准备好的
571because I want to know how much I want to give you.因为我想知道我要给你多少
572I want to know how I'm going to frame it.我想知道我要怎么设计它
573I'll do it honestly,我会诚实的
574but in a way that I'm not going to lose my leverage.但我不会失去我的影响力
575So knowing that, I will always keep that promise to myself所以,知道这一点,我将永远履行 承诺为自己
576because at the end, and I don't like using the word winning,因为我不喜欢用赢字
577but feeling whole comes from that,但感觉整体就由此而来,
578the fulfillment of that promise.实现这个承诺。
579And just for people to like to crystallize that, right?只是人们喜欢 结晶这一点,对不对?
580So knowing your values所以知道你的价值
581and knowing what you're not going to do,知道你不会做什么
582what is the conversation you're having in your head?你脑子里在想什么?
583I frame it up for me.我为我陷害
584You're literally saying to yourself, what?你在自言自语 什么?
585Who am I?我是谁?
586What's important to me?这对我很重要吗?
587And I'm not talking about a thing or a price or anything.我不是在说价格什么的
588What makes me who I am?我是谁?
589Part of the understanding yourself,部分理解你自己,
590it's the messy truth that people are so afraid这是混乱的真相 人们是如此害怕
591to really uncover or think about.真正发现或思考。
592But if you do it beforehand,但是,如果你事先这样做,
593you've dealt with those monsters, right?你对付过那些怪物,对吧?
594You've battled them.你和他们打过仗了
595You've go get your therapy, and I'm a big fan of therapy.你得到你的治疗, 而我是治疗的忠实粉丝。
596I'm a big fan of, these days I do a lot of sort of energy work.我是一个大粉丝, 这些天我做了很多的能源工作。
597You know, if I am burdened, I'm not free.你知道,如果我有负担, 我并不自由。
598Oh yeah.对
599And when I'm not free,而当我不自由,
600I can't possibly advocate for myself,我不能为自己辩护
601but I'm not, my thoughts are not clear.但我没有,我的想法不清楚。
602My courage is diminished.我的勇气减弱了
603I want to feel free.我想感觉自由。
604I want to feel whole.我想感觉完整。
605I want to show up.欲现身.
606Not as my perfect self, because I'm not.不是我的完美自我 因为我不是
607I want to show up as Maury.欲现如毛里.
608This is who I am.这就是我
609And you don't have to love me,你不必爱我
610but I'm going to be respectful and I'm going to be kind但我会尊重你,我会仁慈的
611and I'm going to be likable.我会很讨人喜欢的
612But this is me.但这是我。
613All day long, every day.终日逐日.
614So you go in and you've already done that work.所以,你进去 你已经做了这项工作。
615You've already asked yourself, what is important to me?你已经问过自己,什么对我很重要了?
616What else needs to happen before you walk into that room?在你走进那个房间之前 还需要发生什么?
617Goals.目标。
618So once you do that,所以,一旦你这样做,
619and that's why sort of the order of it matters.这就是为什么它排序很重要。
620And so goal setting is really important.所以设定目标非常重要。
621And the really great thing about goal setting和真正伟大的事情 关于设定目标
622is that there's so much science behind this.这背后有很多科学
623The research is profound.研究深入.
624And what we know to be true is this,而我们所知道的真相是,
625is that people who set aspirational goals是那些制定理想目标的人
626always do better in their negotiations, right?在他们的谈判中总是做得更好,对不对?
627It's as though you rise to the occasion.犹如升座.
628And aspirational is scary.而愿望是可怕的。
629Aspirational is not comfortable.呼吸不自在。
630Negotiations isn't meant to be comfortable, right?谈判不是要自在,对吧?
631And what you want in life, if you see comfortable,如果你想在生活中, 如果你看到舒适,
632that's as good as it's going to get.和会得到的一样好
633And probably less,也许更少,
634because if you start negotiating in a place of comfort,因为如果你在舒适的地方开始谈判
635think about the only place to go from there is down.想想唯一能从那里走出去的地方是下方
636But here's the most empowering thing,但这是最赋予权力的事情
637is that when you think about it,当你思考的时候,
638if I am aspirational, if I'm brave,如果我是渴望, 如果我是勇敢的,
639if I have courage to dream big and want more for myself,如果我有勇气做大梦 想为自己多做点
640when the research tells me that I'm likely to get that,当研究告诉我 我可能得到,
641or if I don't get that, it's like reaching for,或者,如果我不明白, 这就像伸手,
642if you don't get to the moon, you'll at least hit the stars,如果你不到月亮,你至少会撞到星星,
643then that feels so uplifting and empowering to me.那样我就会感到振奋和增强能力
644And that's why I spend so much of my time所以我花这么多时间
645talking to my students about this,跟我的学生们谈这个
646because you know what this is telling you因为你知道这告诉你什么
647is that life doesn't happen to you, you happen to life.生命不会发生在你身上 你也会发生在生活中
648So many of us give our power away in negotiations我们很多人在谈判中放弃了权力
649because we think somebody else has determined the outcome.因为我们认为其他人决定了结果
650No, my friend, you were all along, right?不,我的朋友,你一直这样,对不对?
651And you were in the driver's seat.你坐在驾驶座上
652Now, if you ended up looking up现在,如果你最后抬头
653and you're all of a sudden in the passenger seat,你突然坐在乘客座位上,
654it's because you opened the car door and you walked around是因为你打开车门走来走去
655and you sat in that passenger seat.你坐在乘客座位上
656So you gave up your power,所以你放弃了权力
657but you could have actually owned it.但你本来可以拥有它
658So Morrie, what's the difference莫瑞,有什么区别?
659when you say set an aspirational goal,当你说设定一个愿望目标时,
660what is the difference between doing that这样做有什么区别
661and setting a high bar for yourself并为自己设置一条高杠,
662and completely overshooting?和完全过度射击?
663Because again, as somebody that sits因为,作为一个坐
664in a lot of rooms with people,在很多房间与人,
665I will often have somebody come in and do something.我经常会有人进来做点什么
666And I'm like, well, you need 10 more years experience而我喜欢,嗯,你需要10年的经验
667in a different company for that thing.在一个不同的公司 为那个东西。
668So how do people balance,那么人们如何平衡,
669where is aspiration enough and where is just classical?愿望何在,古典何在?
670Because negotiations is persuasion.因为谈判是说服
671So this first part of it that I was talking about所以,这是它的第一个部分,我说的
672was persuading yourself, right?说服自己,对不对?
673That's why it's so important to know your value所以才要知道你的价值
674and understand your worth.并理解你的价值。
675But the second part of that is now you have但其中的第二部分,你现在有了
676to persuade other people.说服别人
677And it's really hard to do that without data, right?没有数据很难做到,对吧?
678And it's because data is sort of a universal language.这是因为数据是一种通用语言。
679It's objective, right?这是客观的,对不对?
680So I can ask for anything这样我什么都可以要求
681if I can give you the data for it, right?如果我能给你它的数据,对不对?
682Know your market value, right?知道你的市场价值,对不对?
683Know price points, know your pricing strategy知道价格点,知道定价策略
684reflects all of that data, right?反映所有的数据,对不对?
685In the negotiations when you're asking for a raise在谈判中,当你要求加薪
686and you know what you're in your position at other companies你知道你在其他公司的地位
687in your industry people are making,在你的行业,人们正在做,
688and you come in armed with that information,你带着这个信息进来
689as well as the data of what your accomplishments are,以及你们的成就的数据,
690what you've managed to do in that position.你在那个位置上所做的一切
691When you come in armed with that,当你带着它进来时,
692it feels like you're speaking truth to power感觉你对权力说真话
693as opposed to this place of,而不是这个地方,
694well, I want this because I deserve it.我想这样是因为我应得的
695Okay, that's cute, right?好吧,这是可爱的,对不对?
696But tell me why.但是告诉我为什么。
697Or, I'm asking for this或者,我要求这个
698because I think I'm the best in my job at this,因为我认为我是最好的工作 在这个,
699through whose eyes, right?通过谁的眼睛,对不对?
700This great Japanese proverb that says,这个伟大的日本谚语说,
701even a sheet of paper has two sides, right?甚至一张纸都有两面,对吧?
702This only works if I understand what your side is只有我明白你的一面才是可行的
703so I can communicate it in a way所以我可以用某种方式来传达
704that you will understand it and vice versa, right?你会明白的,反之亦然,对吧?
705And isn't that so important making sure这难道不是那么重要 确保
706that you have run through您已经运行过
707what the other side's point of view is?对方的观点是什么?
708Absolutely.当然
709Because again, so often it's so easy to be like,因为再说一遍 经常这样容易
710I've got this goal, I know exactly what I want,我有这个目标,我知道我到底想要什么,
711and I've got my information together,我得到了我的信息在一起,
712but you haven't considered what's happening但你没考虑过发生了什么
713with the person in front of you.在你面前的那个人
714Absolutely, absolutely.当然,绝对的。
715But I have to say this.但我必须说
716So I almost take preparation and split it into two sides.所以,我几乎开始准备,把它分成两面。
717The first is always prepare from your perspective first.第一个总是从你的角度来准备
718What do I want?我要怎样?
719What are my non-negotiables?我有什么没商量的?
720What are my goals?我的目标是什么?
721All of that.这一切。
722Have perfect clarity, like very lucid.完全清楚 就像非常清楚一样
723And then you can say, okay, now let me think然后你可以说,好吧,现在让我想想
724about this person.关于这个人。
725What do I need to know about them?我需要知道他们什么?
726And I know you've talked about this.我知道你已经谈过了
727You may be one of the only people I know that's like,你是我唯一认识的人之一
728I love negotiations.我喜欢谈判。
729I'm like, that's my girl.我很喜欢,这是我的女孩。
730But it's this notion of being really prepared但这是真正准备的想法
731and really curious.和真正的好奇心。
732It is, and the curiosity is something that is so, so key,是的 好奇心是那么重要的东西
733but I learned very early on because one of my very first jobs但我很早就学会了 因为我的第一份工作
734was, you know, I was the middleman.我是中间人
735Like I was the person that nobody wanted to pay就像我是个没人愿意付钱的人
736because there was somebody on this side因为这边有人
737and somebody on this side,这边有人
738and my job was to like broker the deal.我的工作就是喜欢做经纪人
739And you learn early that, you know,你早就学会了,你知道,
740a good negotiation isn't about winning or losing at all.良好的谈判不是赢或输
741It's about finding this beautiful middle ground, you know,要找到这个美丽的中间地带
742where something is mutually advantageous.其中的东西是互利的。
743And when you're kind of the middleman, the middle girl,而当你是那种 中间人,中间的女孩,
744you're like out of it.你就像从它。
745You can see that so clearly,你看得出来
746but I think it's so hard when you're in one of those seats.但我觉得你坐在一个座位上 实在太难了
747And that's why I kind of love this idea所以我才喜欢这个主意
748of you talking about the role of listening.你们在谈论倾听的作用
749And it is so important to think about yourself first,首先考虑一下你自己
750but that listening piece has to come in但那个监听片必须进来
751where you understand the other side.在那里你了解另一边。
752Absolutely, I think there's no greater power in negotiations当然,我觉得谈判没有更大的权力
753than a curious mind, honestly.而不是一个好奇的头脑,说实话。
754So how do you negotiate though, without over-justifying?那么,你如何谈判, 没有过分的判断?
755You know, because I get that of coming in你知道,因为我得到的 进来
756with all of the data, with a list of your accomplishments,加上所有的数据 以及你们的成就
757knowing what you've brought to the company.知道你给公司带来了什么
758But again, it can move into this space of you但是,它又可以移动到你的这个空间
759kind of like feeling like you're in a position那种感觉就像你处于一个位置
760where you're like begging for something在那里,你喜欢乞讨的东西
761that you rightly deserve.这是你应得的
762What's the line and how do you feel that out?线是什么,你有什么感觉?
763Really great question.问得好
764I'm thinking about running it through some of the mistakes我考虑过一些错误
765that I know that people make.我知道人们会做的。
766Maybe space, maybe silence.也许是空间,也许是沉默。
767That's a hard one for people, isn't it?这对人们来说很困难,不是吗?
768Oh God.天呐
769Just, I mean-我是说...
770Make the answer, shut the fuck up.回答,他妈的闭嘴。
771Just sit on your goddamn hands if you have to, right?一定要坐到你的手上 好吗?
772Shut it, right?闭嘴,对不对?
773And part of it, it's amazing how so much of it和一部分,这是惊人的 这么多
774comes from not having self-confidence.是因为没有自信
775Because when you make that presentation,因为当你做这个演示,
776you've done all the work, right?你已经做了所有的工作,对不对?
777Because we want external validation,因为我们需要外部验证
778we expect it at that moment, right?我们期待在那一刻,对不对?
779So we expect we're gonna make the presentation所以我们希望我们能做演讲
780and somebody's gonna say, great.有人会说,很好。
781Most people won't, right?大多数人不会,对不对?
782And by the way, people think in silence.况众生默念.
783People don't speak through their thinking, right?人们不说话 通过他们的思维,对不对?
784So give themselves a chance to think.所以给自己一个思考的机会。
785So you've done your work.所以你已经完成了你的工作。
786You've done your homework.功德已毕.
787You've come up with arguments.你已经想出了争论。
788You've presented your case.你提过案子了
789You've done your work.你已经完成了你的工作。
790You sit back and you just relish你坐后,你只是喜欢
791in just the accomplishment of having done that, right?已经做到了,对不对?
792Now the ball's in their court.现在球在他们的庭上。
793Honor that.尊重这一点。
794Let them show up with their counter to this proposal, right?让他们带着反对这个提议的人出现,对吗?
795The minute you start talking, it's as though you're saying,你一开始说话 就好像在说
796by the way, if you don't like it, which I see all the time,顺便说一句,如果你不喜欢它, 我经常看到它,
797we can negotiate this, right?我们可以谈判,对不对?
798Or this is negotiable.或者这是可以谈判的
799Immediately you're saying, you know what?你马上说,你知道吗?
800That number I gave you, I thought was already high.我给了你那个数字,我以为已经很高了
801So we can negotiate it down.所以我们可以谈判下来。
802That's the immediate message that you're sending them这就是你马上发来的消息
803because I probably shot too high因为我可能太高了
804so that we can negotiate this.这样我们才能就此进行谈判。
805If you just drop the mic and you sit back,如果你把麦克风放下然后坐下来
806especially if it has data,特别是如果它有数据,
807if it has that information associated with it,如果它有与它有关的信息,
808now what they're thinking is, damn, that was good, right?他们现在在想什么,该死的,这是很好的,对不对?
809Maybe they think, if it was a really strong argument,也许他们认为,如果这是一个真正强烈的争论,
810I don't like it, but now I have to come back我不喜欢,但现在我必须回来
811with my best game, right?我最好的游戏,对不对?
812My counter has to be all that我的柜台必须如此
813because what they said feels really strong.因为他们说的话很强烈
814Samourie, where do you go when it turns in,萨穆里,当它转身时,你要去哪里?
815when you're sitting opposite someone当你坐在对面的人
816who is a really strong negotiator and it gets combative,他是一个真正强大的谈判者 它变得战斗,
817when you feel like, okay, what I've done,当你觉得, 好吧, 我做了什么,
818I've followed all the steps.我已经跟随所有的步骤。
819It didn't necessarily land.它不一定着陆。
820I'm opposite somebody who's really good at this我和真正擅长这个的人相反
821and it moves into that place where it feels它会移动到它感觉到的地方
822not where you wanted it to go.不是你想让它去的地方
823And you start like, this is happening, you can feel it.你开始像,这是发生的, 你可以感觉到它。
824Why don't they understand what I said?为什么他们不明白我说的话?
825I followed all the tips.我跟踪所有的提示。
826What don't they understand?他们不明白什么?
827We never say, what don't I understand, right?我们从不说,我不明白,对不对?
828They must be wrong.他们一定是错了。
829Can't they see it the way I see it?他们不能像我这样看吗?
830What's wrong with them?他们怎么了?
831No, this again is quite simple.不,这又是相当简单的。
832I mean, first of all, I'd say breathe.我的意思是,首先,我会说呼吸。
833Breath work is so important and people don't give that enough.呼吸工作如此重要,人们对此不够给予.
834They think that's so simple.他们觉得这很简单
835But the truth is that, I don't know但事实是,我不知道
836if you found yourself in this place,如果你发现自己在这里,
837but I get really hard massages, right?但我真的很难按摩,对不对?
838Like really hard.像真的很难。
839I love a good massage.我喜欢好好按摩
840Like dig deep, right?像挖深,对不对?
841And my masseuse was laughing a while back.我的按摩师刚才在笑
842He's like, and he goes so hard anyway.他喜欢,他去这么辛苦反正。
843So I know the moment he says,所以我知道他一说
844this is gonna be a little tough, breathe.这会有点困难,呼吸。
845That means death is a bound, right?这意味着死亡是束缚,对不对?
846Like we are going in.就像我们要进去一样
847And so he's like, take a breath.所以他喜欢,呼吸。
848And I literally went, and he goes, that was a breath.我从字面上走了,他走了,这是呼吸。
849It's because the anxiety, the thing I expected to be coming,这是因为焦虑,我期待的东西,
850I had anticipated it to be so bad我早料到会这么糟
851that I couldn't even breathe through it.我甚至无法呼吸 通过它。
852So this is the same thing, conflict.所以这是同样的事情,冲突。
853Give yourself that breath,给自己呼吸,
854that let the oxygen fill your lungs, right?让氧气填充你的肺,对不对?
855Because that oxygen actually is bringing you clarity, right?因为氧气真的让你变得清晰,对吧?
856It's giving you a moment to retreat,让你有时间撤退
857even if it's just a moment.即使只是一秒钟。
858So that's the first thing.所以这是第一件事。
859The second thing is,第二点是,
860we call this going to the balcony in negotiations,我们称之为在谈判时去阳台,
861which means that when you are both right here也就是说当你们俩都在这里的时候
862and you're going at it,而你却要这么做
863it's very hard to see somebody else's perspective.很难看出别人的看法
864And it's also hard to evaluate your own, right?也很难评价你自己 对吧?
865Because we're in it, we're deep, right?因为我们在其中, 我们深,对不对?
866This is the mud, we're wrestling, right?这是泥巴,我们在摔跤,对不对?
867So when we talk about going to the balcony,所以,当我们谈论 去阳台,
868it's like, if you can just envision this,这就像,如果你可以 只是设想,
869it's sort of like lifting yourself up from that moment感觉就像从那一刻起就站起来了
870and saying, what is it that I'm not seeing?并说,是什么 我看不到?
871What is it that they're not seeing?他们没看到什么?
872Is there room, right?有房间吗?
873Is there something that we're missing?我们漏了什么吗?
874And so it's like almost that immediate evaluation所以这就像几乎 即时评估
875of the situation.情况。
876Some people are really good at doing that there.有些人真的很擅长做这些。
877The other thing is, who said it has to be done today, right?另一件事是,谁说今天必须这么做,对吧?
878Maybe you just say, you know what?也许你只是说,你知道吗?
879Maybe we just need a little space, right?也许我们只需要一点空间,对不对?
880Let's just take a little time.我们慢慢来
881Let's go for a walk or, you know,让我们去散步,或者,你知道,
882maybe you come at this tomorrow.或许你明天会来
883The American culture is so efficient.美国文化如此高效.
884We're so hyper efficient.我们非常高效
885I always say, this is the only place where I know我总是说,这是唯一的地方 我知道
886that we eat while we walk, while we take a call我们一边走一边吃饭一边打电话
887and listen to a podcast all at once, right?立刻听播客播音,对吗?
888So take a moment, you know, go back.慢慢来 回去吧
889Go back to your corners.滚回你的角落去
890But really sort of ensure that they know但真正确保 他们知道
891the reason you're doing this is because you say something你这么做是因为你说了些什么
892like, maybe we're missing something.也许我们漏了点什么
893Maybe I'm missing something.也许我错过了什么
894Experience a membership that backs your business journey体验一个支持你商业旅程的成员
895with American Express Business Platinum.与美国快报 商业白金。
896When you pay with membership rewards points当你给会员奖励时
897for all or part of an eligible flight全部或部分合格飞行
898booked with a qualifying airline through Amex Travel,通过Amex Travel与合格航空公司预订,
899you can get 35% of those points back,你可以拿35%的这些点回,
900up to 1 million points back per calendar year.每个日历年最多100万点。
901American Express Business Platinum.美国快报商业白金报.
902There's nothing like it.何等为相.
903Terms apply.条件适用。
904学习更多在美国expression.com slash business shill palinum。
905I always say that I think it's so important我总是说我觉得这很重要
906for people to know that on one side of a negotiation,人们知道,在谈判的一方,
907it's always usually more important for one side这对一方来说总是更重要的
908than it is the other.而不是另一个
909And it's all right if you need some time.如果你需要时间也没关系
910You don't need to make a decision你不需要做决定
911to be fine with what's being offered to you.对你提供的东西没关系
912You can say, thank you, I need some time to think about this.你可以说,谢谢, 我需要一些时间来考虑这个问题。
913And that is okay too, because it's your life.那也没关系,因为这是你的生活。
914These are big decisions,这些是重大的决定,
915and not everything can be done in the moment.而不是现在一切可以完成。
916I wanted to ask you what you saw我想问你看到什么
917in the kind of differences and the nuances差别和细微差别
918of negotiating in a place that is completely new to you在一个对你们全新的地方谈判
919versus somewhere where, let's say,比方说在什么地方
920you've been working in a place for a really long time.你在一个地方工作了很久
921Are there big differences between where you're known你认识的地方有没有很大的区别?
922versus if you're walking into something与你走进某个地方
923that is a brand new situation?这是全新的情况吗?
924I mean, I think that's really interesting.我的意思是,我觉得这真的很有趣。
925I think that it could go one of two ways, right?我认为它可以走两条路之一,对不对?
926Familiarity sometimes breeds bad habits.熟悉有时会滋生不良习惯.
927Doesn't adjust.没有调整。
928So a new location could be like a red star, right?所以,一个新的位置可能 像红星,对不对?
929It's sort of void of perceptions and biases这是一种空洞的观念和偏见
930and all those things, and even yours of that place, right?那些东西,甚至你的地方,对不对?
931We associate certain places with certain things.我们把某些地方和某些东西联系起来。
932But I think that it really goes back to the story但我认为它真的回到故事
933that you're telling yourself, your own narrative, right?你告诉自己,你自己的叙述,对不对?
934And if your narrative is one如果你的叙述是
935that always leans towards anxiety and fear,总是倾向于焦虑和恐惧,
936then it doesn't matter, right?那没关系,对吧?
937Because no matter where you are at,因为不管你在哪里
938it's gonna feel, you're gonna associate它会感觉, 你会联系
939either the bad with that or the new place,不管是坏的还是新地方
940you're gonna be like, oh God,你会像,哦,上帝,
941I'm never gonna someplace new,我永远不会有新的地方,
942or oh, I feel so uncomfortable,或者,我觉得很不舒服,
943or they don't know me,或者他们不认识我,
944or I wish I knew this place, I don't feel comfortable.或者我希望我知道这个地方, 我不觉得舒服。
945So I think that whatever narrative you're telling yourself,所以我觉得不管你说什么
946you can control that.你可以控制这一点。
947And so neither of those situations因此,这两种情况都没有
948should feel uncomfortable or different.应该觉得不舒服或不同。
949If it's new, learn, if it's old, reset, right?如果是新的,学习,如果它是旧的,重置,对不对?
950And so all of these things come from a place of,所以所有这些东西都来自一个地方
951let's just make sure that we're not selling ourselves short,让我们确保我们不卖 自己短,
952because truth be told,因为真相,
953you can navigate anything with curiosity,你可以以好奇心导航任何东西,
954and you can navigate anything with experience.你可以用经验导航任何东西
955And so I think, again, how we tell ourselves these stories所以我想,再次,我们如何 告诉自己这些故事
956becomes really important.变得很重要
957You think you can navigate well or negotiate well你以为你可以好好导航或好好谈判
958when you actually have less leverage.当你实际上 杠杆更少。
959Oh yeah, what does leverage mean?哦,是啊,什么是杠杆意味着什么?
960Leverage is perception, right?利用是感知 对吧?
961All the studies show us that leverage has so little to do所有研究都显示 杠杆的作用太小
962with the size of your company与你的公司规模
963or the number of employees that you have,或您拥有的员工人数,
964or the amount of resources that you have.或资源数量。
965If somebody else thinks you have leverage,如果别人认为你有影响力
966you have leverage.你有杠杆。
967So leverage is all about how you show up.所以,杠杆是所有关于 你如何出现。
968If you walk in a room, head held up high, you're smiling,如果你走在房间里,头举高, 你在笑,
969you're shaking somebody's hand firmly,你握着别人的手
970you're making eye contact, you own that room.你在做眼睛接触, 你拥有那个房间。
971Oh, that matters.这很重要
972Oh, it's the only thing that actually matters,哦,这是唯一的事情 实际上,
973because they will be like,因为他们将说:
974oh, she looks like she's the boss lady, right?她看起来像是老板夫人,对吧?
975She looks confident.她看起来很自信。
976And then immediately they think that you, of course,然后他们立刻认为你,当然,
977have reason to feel that confident.有理由感到自信。
978So you have leverage.所以你有杠杆。
979You know, I always tell people,你知道,我总是告诉人们,
980I'm just like, you want leverage?我只是喜欢, 你想要杠杆?
981Then tell yourself you have it.那就告诉你自己有
982Walk in your power,以你的力量走动,
983and this is why the power poses are so important,这就是为什么权力的摆设如此重要,
984and you walk in with that,你带着那个走进去,
985that I've got this.我得到了这个。
986It's everything,这一切,
987because they immediately think that you do.因为他们立刻认为你这样做。
988I cannot believe I'm gonna ask you this question.我不敢相信我会问你这个问题
989Does the outfit matter?这衣服重要吗?
990Yeah, yes, it does.是的,没错
991Is there research to say the outfit matters?是否有研究来说明服装的重要性?
992I think that, well, I'm doing this sort of,我觉得,嗯,我做这种,
993this is my own research,这是我自己的研究,
994but I'll tell you why I think the outfit matters,但我会告诉你 为什么我觉得衣服很重要,
995is because I know this to be true,因为我知道这是真的,
996is that I will never,我永远不会
997like for me, I negotiate all the time,像我一样,我一直在谈判,
998because I teach, teaching is negotiations,因为我教,教是谈判,
999big presentations, being on stage.大型演讲,正在舞台上。
1000If I am not comfortable,如果我不自在的话
1001I don't care if 20 people tell me I look good,我不管20个人说我好看
1002but if I don't feel like I look good,但如果我不觉得自己看起来不错
1003I know that I've given up some of my power.我知道我已经放弃了一些权力。
1004And so this may be counter to what you're thinking,这可能与你的想法背道而驰
1005but I'm not dressing for you,但我不为你穿衣服,
1006I'm dressing for me.我为我着衣.
1007And that's why I think the outfit matters.所以我觉得衣服很重要
1008Can you negotiate well on a Zoom?你能好好谈判一下吗?
1009Yes, hard, but yes.是的,很难,但是是的。
1010Harder though, no?更难,不是吗?
1011It is, it is, because I believe是的,是的,因为我相信
1012that the energy we get off people really feeds us,我们从人身上得到的能量 真正地支撑着我们,
1013it can direct us.它可以指导我们。
1014What makes it hard is because we're also very distracted.难的是因为我们也分心了
1015Our level of concentration, I mean, it's so diminished,我们的集中程度,我的意思是, 它是如此减弱,
1016all the studies show us this, I know you know this.所有研究都告诉我们这一点, 我知道你知道这一点。
1017So the thing that becomes really important所以事情变得真的很重要
1018is that you know what your distractions are是因为你知道你的分心是什么
1019and you completely block them.你完全封锁了他们
1020Yeah, because you speak about this a lot, right?是啊,因为你常谈论这个,对不对?
1021Presence, like be in the room.在场,就像在房间里。
1022Presence is power, presence is power.存在就是力量 存在就是力量
1023Because one, the two parts of this,因为其中两个部分
1024one is it feels really good for your counterpart, right?一个是感觉真的很好 你的对应者,对不对?
1025You certainly don't want to ask a question你当然不想问问题
1026and your phone buzzes and you're looking at your text手机响起,你正在看短信
1027before the person is about to answer the question,在当事人回答之前
1028because I know how I would feel if I was that person.因为我知道我的感受 如果我是那个人。
1029I'd be like, oh, I'm competing with your text message.我会像,哦, 我竞争 您的短信。
1030This answer is not gonna be that important to you.这个答案不会对你那么重要
1031So you know what, why am I gonna be open and honest你知道么,我为什么要开诚布公
1032or vulnerable even about this, right?或脆弱,甚至这一点,对不对?
1033So do what's important to you,所以做对你很重要的事
1034because clearly I'm not, right?因为我显然不是,对吧?
1035So it's so disrespectful.故曰无礼.
1036But the other thing is that if you get distracted,但另外一件事是 如果你被分心,
1037you are losing the ability to be strategic,你失去了战略能力,
1038because part of listening is the ability因为监听的一部分是能力
1039to not just listen with your ears,不只是用耳朵听,
1040but it's listening with your heart,但它是用你的心脏听,
1041it's listening with your mind,它在用你的思想倾听
1042it's listening with your eyes, right?它用你的眼睛听,对不对?
1043That really connected mindful listening这真的连接了 注意听
1044is impossible if you're not present, right?如果你不在场是不可能的,对吧?
1045So Zoom, if you get on a call, if you're negotiating,所以Zoom 如果你接到电话 如果你在谈判
1046and by the way, there's a step before the negotiations顺便说一句 在谈判前还有一步
1047I think is even actually more important,我觉得实际上更重要
1048which is that notion of like information sharing.就是这种信息共享的概念。
1049Information exchange is that step before,信息交流是此前的一步,
1050it's not transactional, it's the getting to know you stage,不是交易,是了解你的舞台
1051it's the building of the rapport,这是建立关系,
1052increased amount of curiosity at that moment,这时候好奇心增加
1053because what you're saying is that因为你的意思是
1054we're gonna negotiate something,我们要谈点什么
1055that's the transactional piece, we're gonna get there,这是交易的一部分,我们要去那里,
1056we're gonna get the things that we need to do我们要去得到的东西,我们需要做
1057to help us build that rapport for right now,帮助我们建立关系 现在,
1058I just want to know who you are, all right?我只想知道你是谁,好吗?
1059Oh, lost, but it feels so good.哦,迷路了,但感觉真好。
1060It feels so good, when you know that some,感觉真好,当你知道一些,
1061I don't know about you, I'm sure that我对你一无所知,我肯定
1062almost everybody you sit with is super interested in you,几乎每个你坐在一起的人都对你感兴趣
1063but this notion of like, oh,但是这个概念,像,哦,
1064they actually care what I want to say?他们真的在乎我想说什么?
1065Yeah.对
1066They see me?他们看见我了?
1067I mean, every human being wants nothing more我的意思是,每个人 都想要的更多
1068than to be seen and to be heard, right?而不是被看到和听到,对不对?
1069And so when you can grant somebody that gift and say,所以当你可以给某人 礼物并说,
1070you know what, yeah, there's a transaction.你知道什么,是的,有一个交易。
1071That's actually not even that important.这其实并不重要。
1072This right here, this is the most important thing.这里,这是最重要的事情。
1073So tell me about yourself,跟我说说你自己
1074or what's that painting you have behind you?还是你后面的画是什么?
1075That's really beautiful.这真的很漂亮。
1076Or, oh, is that your son?还是你儿子?
1077Is he playing football?他在踢足球吗?
1078Oh my God, my son plays football too.哦,我的上帝,我的儿子打橄榄球。
1079How do you feel about that?你觉得怎么样?
1080Do you get a little worried about it?你有点担心吗?
1081Now what you're saying is, and by the way,现在,你的意思是,顺便说一句,
1082nevermind the fact that you come in你进来就无所谓了
1083knowing what college they went to,知道他们上什么大学了
1084what their job was, all of that, right?他们的工作是什么,所有这一切,对不对?
1085But when you say that to somebody,但当你对别人说,
1086what you're really saying is,你说的是,
1087I'm giving you the gift of seeing you.我送给你的礼物 见到你。
1088And there's nothing more important in this moment than you.此时此刻没有什么比你更重要的了
1089Oh, Morrie, I am so happy that you said that,哦,莫里,我很高兴你说,
1090because to me it's just, it's almost like a lost art.因为对我来说,它只是, 它几乎像一个丢失的艺术。
1091I have been working for so many years.我工作这么多年了
1092And so the goal when I was the middle man所以当我是中间人时的目标
1093was always to get in front of the people.总是在人民面前。
1094To take your relationship off of the phone,为了解除你们的关系
1095off of the email, and just get in person with people.离开邮件 直接和人见面
1096Because in person with people, you'd see their nail color.因为当着人们的面 你会看到他们的指甲颜色
1097You would understand what tube stop they got off of.你会明白他们从什么管子上下来的
1098You'd talk to them about their kids.你会和他们谈谈他们的孩子。
1099They'd walk in and tell you something about their day.他们会走进来告诉你一些关于他们的日子。
1100You'd create a connection.你会建立一个连接。
1101And through that, I remember writing down,通过这个,我记得写下来,
1102I'd be like, Jeff from Mercedes has three children,我觉得 梅赛德斯的杰夫有三个孩子
1103and he loves going to Spain, whatever.他喜欢去西班牙,什么的。
1104But just the immediacy of the connection但只是连接的瞬间
1105and where your relationship goes,以及你们的关系
1106when you can be like, oh, how was your vacation in Spain?当你可以像, 哦,你的假期 在西班牙?
1107And now I feel like because of so much that's happened现在我觉得因为发生了这么多事
1108in the wider culture, but certainly in the workplace,在更广泛的文化中,但肯定在工作场所,
1109we stopped thinking it was a good idea to get to know people,我们不再觉得认识别人是个好主意
1110our clients, our vendors, our colleagues.我们的客户,我们的供应商,我们的同事。
1111It's like maybe we don't feel as comfortable好像我们感觉不太舒服
1112in asking those questions.问那些问题。
1113But to me, it's like, how do you forget the negotiation piece?但对我来说,这就像, 你怎么忘记 谈判部分?
1114How do you do business with people that you don't know?你怎么跟不认识的人做生意?
1115How do you do business with people you don't know?你怎么跟不认识的人做生意?
1116And how do you expect this to become more than a one-time deal?你怎么期望这不只是一次性交易?
1117For any entrepreneur, any business owner,对于任何企业家,任何企业所有者,
1118you don't want that one-time deal.你不希望一次性交易。
1119You want business in perpetuity,你想永远做生意,
1120where relationships actually matter.关系实际上很重要
1121And the other thing is, you may decide还有一件事 你可以决定
1122that this business isn't right for you at all.这件事对你完全不合适
1123And how are you going to discern that你怎么看出来
1124if you've already gone in and signed a contract?如果你已经进去签了合同?
1125So you treat this as an opportunity to learn.所以你把这当成学习的机会
1126When your main objective is not the end result,当你的主要目标不是最终结果时
1127but the journey and the conversation and the connection.但旅程 谈话和联系
1128And you know what?你知道吗?
1129If I end up not doing this deal,如果我最终不做这个交易,
1130at least I've learned a lot about you.至少我对你学到了很多
1131And if not today, maybe in the future.如果不是今天,也许将来
1132Maybe in the future.也许将来。
1133Life is long.寿命长.
1134And guess what?你猜怎么着?
1135You've so enjoyed this conversation with me你这么喜欢和我谈话
1136that if today you can't afford my services,如果今天你买不起我的服务
1137when you can, you're going to be like,当你可以, 你会像,
1138you know what?你知道吗?
1139I'll see you then.到时见.
1140Emma, she was great.艾玛 她很棒
1141I really enjoyed that.我真的很喜欢
1142Can we go back to Emma?我们可以回到艾玛身边吗?
1143And you've now sort of sown the seed, right?现在你已经种下种子了 对吧?
1144And that's where long-term opportunities come from.这就是长期的机会来源。
1145And I can't tell you how many times我不能告诉你多少次
1146that's happened in my career.那是我事业中发生的
1147That something hasn't been right for right now,现在有些事不对劲
1148but it's come back around full circle.但它又绕着圆圈回来了
1149And then you've kind of got the inevitability然后你有种 不可避免的
1150that when you're in business, when you're employed,当你在做生意, 当你被雇用,
1151whatever your professional situation is,无论你的职业状况如何
1152shit goes wrong.狗屎错了。
1153And when you're in relationship with someone,当你和某人发生关系时
1154your ability to make things right,你的能力 纠正事情,
1155to get on the same team and say, you know what?加入同一个团队,然后说,你知道吗?
1156We need to work through this problem situation, emergency.我们需要解决这个问题,紧急情况。
1157When you know each other,你们认识的时候
1158when you've bothered to get to know one another当你们开始互相了解时
1159beyond the relationship that you're in,除了你的关系,
1160the immediate one, everything changes.眼前的,一切都会改变
1161Everything.一切众生.
1162Everything changes.一切变化.
1163You do stuff together and you figure it out.你们一起做一些事情,然后想出办法。
1164And things just become better and stronger.事情变得更好 变得更强。
1165And I just feel like it's interesting to me我觉得这很有趣
1166that that's somewhat lost a little bit now.现在有点失落了
1167Oh, yeah.对
1168Well, there's so much lost these days.这阵子迷路了
1169The power of connection, the power of conversation.连接的力量,对话的力量.
1170I mean, the minute conversations我的意思是,一分钟的对话
1171became reduced to text messages, right?变成了短信,对吧?
1172And the humanity that's lost in that, it's really incredible.而在那场比赛中失去的人性,真是不可思议.
1173Because again, it's all in favor of the efficiency.因为同样,它都赞成效率.
1174To me, negotiations is so elegant.对我来说,谈判是如此优雅。
1175It's this beautiful dance.这是美丽的舞蹈。
1176I've got one painting in my apartment.我公寓里有一幅画
1177It's the painting of this couple doing the tango.这对夫妇画探戈.
1178That is negotiations to me.对我来说,这就是谈判。
1179It's this beautiful, elegant, back and forth,它的美丽,优雅, 前后,
1180and the rhythm.和节奏。
1181When I step forward, you're moving back and we trust当我向前走时,你就要回去了,我们相信
1182and we're moving together, the flow.我们一起移动,流动。
1183I love the idea that you have a negotiation painting.我喜欢你画谈判画的想法
1184Yeah, it's just, I see them.是啊,只是,我看到了他们。
1185That's the best, by the way.这是最好的,顺便说一句。
1186But I'm like, they're negotiating.但我喜欢,他们正在谈判。
1187Yeah, totally.是啊,当然。
1188They're building trust.他们在建立信任。
1189They're moving together.二者共动.
1190One can't be ahead of the other and the other一个不能领先另一个和另一个
1191can't be ahead of the other.不能先于彼时.
1192We flow because we know each other.我们流动是因为我们认识对方。
1193We flow because we are in rhythm but understanding.我们流动是因为我们节奏但理解。
1194That's information exchange.这就是交换情报。
1195So if that's information exchange,所以,如果这是信息交换,
1196if that is done well, then this next stage,如果做得好, 那么下一阶段,
1197believe it or not, that can all be done by email.信不信由你 这一切可以通过电子邮件完成
1198I can now negotiate a contract with you.我现在可以跟你谈合同了
1199Because you have enough information,因为你有足够的信息
1200you've gathered the data, you've done the work你已经收集了数据,完成了工作
1201before you get into the room,在你进入房间之前
1202and you're armed with exactly what you need.你拥有你所需要的武器
1203When you spend time getting to know each other,当你花时间去了解对方
1204then you're less likely to question someone's intentions.那你就不太可能质疑别人的意图了
1205What I'm trying to communicate to you,我试图传达给你,
1206you're likely to receive it the way I mean it你可能会得到它的方式,我的意思
1207or at least come a lot closer.或至少更近一点。
1208That delta is not as big, right?三角洲没有那么大吧?
1209Or at least give somebody the benefit of the doubt或至少给人怀疑的好处
1210because you know what type of person they are因为你知道他们是什么样的人
1211and what their intentions are.他们的意图是什么?
1212They've sat with you.他们跟你坐在一起
1213They've talked to you, right?他们跟你谈过了,对吧?
1214And if you do information exchange really well,如果你能很好地交换情报
1215by the time somebody makes an opening offer,当有人开价时
1216it should not be this surprise.这不应该是这个惊喜。
1217How dare you?你怎么敢这样?
1218It should be like, oh, I knew they were going to be expensive.这应该像,哦,我知道他们会是昂贵的。
1219But they told me all about their story.但他们都告诉我他们的故事
1220They told me how they do business.他们告诉我如何做生意。
1221They told me what their products,他们告诉我他们的产品
1222the raw materials they use.他们使用的原材料。
1223I mean, you're in the clothing manufacturing business, right?我的意思是,你从事服装制造业,对不对?
1224It makes a difference, right?这有区别,对不对?
1225It makes a difference.其能分别.
1226Right.对
1227And so if you have educated me through information exchange所以如果你通过信息交流教育我
1228about all of that, I understand your value proposition.关于这一切,我理解你的价值提议。
1229So I can assume buying something from SKIMS所以我可以假设从SKIMS买东西
1230is going to have a certain feel to it.会有某种感觉
1231It's going to have a different quality会有不同的品质
1232and the quality assurance and the care that goes into it.以及质量的保证 和其中的护理。
1233It will, Maury.它会的,莫里。
1234What?你说什么?
1235I know this.我知道这一点。
1236所以我才买SKIMS
1237But that's because I know what I'm getting because I know.但那是因为我知道我得到了什么 因为我知道。
1238And never mind that by the time I put it on,不要介意,当我穿上它的时候,
1239it feels a certain way.它有某种感觉
1240But I'm willing to pay the price但我愿意付出代价
1241because you've told me why I should.因为你告诉我为什么我应该。
1242How do you teach people to deal with rejection如何教人对付拒绝
1243without internalizing it?而不内化它?
1244Because they're not saying no to you.因为他们没有拒绝你
1245They're saying no to that thing.他们拒绝那个东西。
1246It's not about me, right?这不是关于我,对不对?
1247Not creating some distance.没有创造一些距离。
1248This doesn't work for you.这对你没用
1249You're allowed not to like this, right?你被允许不喜欢这样,对吧?
1250It doesn't mean you don't like me.这并不意味着你不喜欢我。
1251It doesn't mean that you're rejecting Maury.这并不意味着你拒绝莫里。
1252And guess what?你猜怎么着?
1253I love a good no.我喜欢一个好不。
1254By that, I mean if you say no,我是说如果你拒绝
1255I'm going right back to that like childhood mindset.我要回到那种童年的心态
1256Or I'm like, tell me why it doesn't work.或者说,告诉我为什么它不起作用。
1257Or I can understand this may not be right for you,或者我能理解这也许不适合你
1258but give me more information.但给我更多的信息。
1259And so few people do that.很少有人这样做。
1260Oh, yeah.对
1261Because they hear no, they're like,因为他们听到没有,他们喜欢,
1262yeah, you're the dagger.对,你是匕首
1263Yeah, because immediately you're saying是啊,因为立即你说
1264they're rejecting me.他们拒绝我
1265No, they are not rejecting you.不,他们不会拒绝你的
1266There's so much to learn from rejection, right?从拒绝中可以学到很多,对吧?
1267Yes, but ask the question.是的,但问问题。
1268Ask the question.问曰.
1269That door closed, but one will certainly open.那扇门关闭了,但肯定有人会打开
1270And they have the right.他们有权利
1271They have the right to say no,他们有权拒绝
1272it wasn't right for them, right?对他们不合适,对吧?
1273So instead of saying, oh, I understand.而不是说,哦,我理解。
1274Or worse yet, well, can we lower the price for you?或者更糟,那么,我们可以降低价格给你?
1275You know, no, that didn't work.你知道,不,那没有工作。
1276I totally understand.我完全理解你的话
1277Give me more information.给我更多的信息。
1278We'd love to do business with you.我们很想和你做生意
1279Maybe this isn't the right time or what have you.也许现在不是时候,或者你有什么
1280But just give me more.但只要给我更多。
1281Let me know what maybe could work告诉我什么可能有用
1282or what could we have done better, right?或者我们能做得更好,对吧?
1283If not now, then maybe later.如果不是现在,那么也许以后。
1284But you learn from those, right?但你从中学习,对不对?
1285And I think you become better business person for it.我想你会成为更好的商人
1286I think it builds resilience.我认为它能增强复原力。
1287It builds grit, right?它会建立Grit,对不对?
1288But nobody's no is going to stop me.但没人能阻止我
1289What is the one mindset shift you would impart你所要改变的心态是什么?
1290and you would love people to know你会喜欢人们知道
1291when it comes to negotiation if there was just one thing?如果只有一件事,那么谈判呢?
1292You've done this before.你以前也做过这种事
1293You've done this forever.你一直都这么做
1294It's really important for me for people to understand这对我很重要 让人们明白
1295that this is not new.这并不是新的。
1296You are experienced.你经验丰富
1297I've never stood in front of an audience我从来没有站在观众面前
1298that is not experienced in negotiations.这是没有在谈判中经历的。
1299But you're not counting those as moments, right?但你不会把这些算作时刻吧?
1300And so you think you're not good at this.所以你觉得自己不擅长这个
1301Of course you're good.你当然好
1302I mean, even if you're sitting here,我的意思是,即使你坐在这里,
1303{\fn黑体\fs22\bord1\shad0\3aHBE\4aH00\fscx67\fscy66\2cHFFFFFF\3cH808080}你经历了多次糟糕的谈判
1304but also have had great wins, right?但也取得了很大的胜利,对吧?
1305So you've done this before.这么说你以前也做过
1306You've done this before, right?你以前做过,对吧?
1307It may look new.它可能看起来很新。
1308It may look different, but you are experienced.它可能看起来不同, 但你有经验。
1309And can you get better always?你能永远好起来吗?
1310But we can get better at everything always.但我们总是能改善一切
1311I mean, I feel almost uncomfortable.我的意思是,我觉得几乎不舒服。
1312People are like, she's a negotiations expert人们喜欢,她是谈判专家
1313because expert feels so final.因为专家觉得如此最终。
1314Expert almost says, I have nowhere to go from here.专家几乎说,我无处可去。
1315I know everything.我对一切了如指掌
1316No, every person is new.不,每个人都是新来的。
1317Every conversation is new.每次谈话都是新的
1318I like relish those things.我喜欢喜欢这些东西。
1319And so, can you get better?所以,你能好起来吗?
1320Yes.对
1321But are you better at this than you think you are?但你比你想的要强吗?
1322Emma, 99.999% of the time, that's a yes.艾玛,99.999%的时间,这是肯定的。
1323You're just not giving yourself credit.你只是不给自己信用。
1324I mean, that's really good information.我的意思是,这是非常好的信息。
1325So I asked my audience before you got here所以我在你们来之前就问我的观众
1326if they would ask some questions.如果他们会问一些问题。
1327Will you take them directly from, I've got my phone.你能直接带他们走吗 我有手机
1328Oh God, there's so many.哦,上帝,有这么多。
1329Do you know what's so interesting?你知道什么是这么有趣吗?
1330I'm getting nervous looking at you.看着你我好紧张
1331No, it's funny.不,这很有趣。
1332I mean, there's a lot of questions that talk about guilt here.有很多关于内疚的问题
1333That's so interesting.这太有趣了
1334It's like, how do I do this in a non-invasive way?这就像,我如何做到这一点 以非侵入的方式?
1335How do I ask in a kind way?我该怎么问?
1336How do I not feel?我有什么感觉?
1337I mean, that's just wild.我的意思是,这只是野性的。
1338People are worried about how the person on the other side人们很担心对方的人
1339feels.感觉
1340How much should we be concerned about我们应该多关心
1341what the person on the other side is feeling对方的感受
1342and not to overstate your ask and ask for too much?并且不要夸大你的要求和要求太多?
1343Oh God, no.哦,上帝,没有。
1344That second part, no.第二部分,没有。
1345I'll go there a second.我一会就过去
1346But this notion of, I do believe that likeability matters.但是这个概念,我确实相信 喜欢很重要。
1347I do.当然
1348Because I think that no matter who this person is,因为我认为无论这个人是谁
1349you have to come at it from a place of respect.你必须从尊重的地方来
1350I think people will say more, will open up more,我想人们会说更多,会打开更多,
1351will be more vulnerable,将更加脆弱,
1352will be likely to do business with you again.可能会和你再做生意
1353If there is this notion of likeability.如果有这种相似性的概念。
1354And that doesn't mean you have to like me.这并不意味着你必须喜欢我
1355That just means I'm going to show up就是说我要现身了
1356and I'm going to listen to you.我会听你的
1357That means I'm going to show up and pay attention to you.那表示我要现身 注意你
1358That means that all the devices are shut off.这意味着所有设备都被关闭.
1359I am at that moment again, making you feel really important.我再次在那一刻, 让你觉得真的很重要。
1360And so that's really the only thing you owe them, right?所以这是你唯一欠他们的,对吧?
1361And so-这样...
1362That's it.就这样
1363Yeah, that's it.是的,就是这样。
1364That's it.就这样
1365Be respectful.恭敬礼敬.
1366And people often then think that人们常常认为
1367what you're asking for is the most important thing.你的要求是最重要的东西
1368It's actually how you're asking for it that's important, right?这才是你要求的,对吧?
1369So instead of worrying about, am I asking for too much?所以,与其担心,我是不是要求太多?
1370Worry about how you can make them feel comfortable担心你如何让他们舒服
1371and respected and create that openness in that conversation.并在对话中尊重并创造这种开放性。
1372How you ask, it matters.你怎么问,这很重要。
1373It really does.确实
1374And that's why I can't understand the people that come in所以我无法理解那些进来的人
1375and the brute force and the aggression and all that.野蛮的力量 侵略和这一切
1376I don't think that anybody likes working with somebody我觉得没有人喜欢和别人合作
1377who belittles them.他们贬低他们。
1378No way.不会吧
1379That's my next question.这是我的下一个问题。
1380What is the wrong way to negotiate?什么样的谈判方式是错误的?
1381There is no wrong way, Emma.没有错的,艾玛
1382I really wholeheartedly believe that.我真的全心全意地相信这一点。
1383Because wrong for who?因为谁错了?
1384I mean, if I am somebody that says我是说 如果我是说
1385there's no prescriptive way, like bring yourself and be authentic.没有什么规范的方法, 象带来自己和真实。
1386For somebody who's aggressive in nature,对于一个有攻击性的人来说,
1387they've probably had a lot of successes.他们可能已经有很多成功。
1388So who am I to turn around and say,那么,我是谁转身说,
1389because I don't negotiate that way, that is the wrong way.因为我不谈判那样, 这是错误的方式。
1390Now, again, can you improve?现在,再次,你能改善?
1391Yes, even if you are somebody that has that more aggressive personality,是的,即使你是一个人 谁有那么积极的人格,
1392are there things that you can do to improve?你能做点什么来改进吗?
1393I would say yes.我会说是的。
1394Make sure that you are paying more attention to people.确保你更加关注人们。
1395Make sure that you have more questions for them.确保你有更多的问题要问他们。
1396Make sure that you're curious.确保你好奇。
1397But I can't tell somebody that you are wrong但我不能告诉别人你错了
1398in the way you are negotiating because you are different than me.你谈判的方式 因为你跟我不一样
1399This is the last question.这是最后一个问题。
1400This is such a sweet question.这是一个如此甜蜜的问题。
1401How do I make sure I don't walk away with any regrets?我如何确保不带着悔恨而走?
1402So regret.真遗憾
1403Regret is a really powerful feeling.后悔是一种非常强烈的感觉。
1404I used to think that regret was the worst thing in the world.我以前觉得后悔是世界上最糟糕的事
1405And I write about it in my book.我写在我的书里。
1406I used to refer to it as this heavy blanket that we wear.我以前把它称为 我们穿的厚毯子。
1407It's very hard to get rid of regret.难免悔恨.
1408I can get angry, I'll go to a boxing class, go for a run.我可以生气,我会去一个拳击课,去跑步。
1409I can be sad and I can get over that.我可以伤心,我可以克服。
1410But because I'm somebody that lives in my head so much,但因为我是一个 住在我脑海里的人,
1411regret would just take over.后悔只是接管。
1412And oh my God, I should have and would have and why didn't I?哦,我的上帝,我应该有,并且会有,为什么我没有?
1413And all the rest of it.及一切众生.
1414And then I realized that here's the thing.然后我意识到事情是这样的
1415The burdening of myself and not being able to move past that.我的负担 和无法移动过去。
1416Because what is all that going to do?因为这一切会做什么?
1417I'm not going to learn anything from it.亦不从中修习.
1418So I started to look at regret very differently.所以,我开始非常不同地看待遗憾。
1419I started to think this.我开始想这个
1420First of all, if I regret it, that means it was meaningful to me.首先,如果我后悔, 这意味着它对我有意义。
1421That conversation, that negotiations, that moment.那个谈话,那个谈判,那个时刻
1422And I let myself feel it because I feel like if I bottle it up,我让自己感觉它 因为我觉得如果我装瓶它,
1423it'll show up some other way, right?它会出现 另一种方式,对不对?
1424But then I'm like, okay, so what could you have done better?但是,然后我像,好吧, 那么你有什么可以做的更好?
1425What did you learn from it?你从中学到了什么?
1426What could you have done differently?你还能做什么?
1427And now what regret is allowing me to do is that if something is that important to me,现在让我后悔的是 如果事情对我很重要
1428how can I be better the next time?下次我怎么能好点?
1429Because what I've now immediately done is,因为我现在做的是
1430I like controlling the things that I can control.我喜欢控制我能控制的东西
1431Because only those things will allow me to get better.因为只有那些东西才能让我好起来
1432So if I can learn, if regret becomes a moment in time where I've learned a lesson,所以,如果我能够学习, 如果后悔变成一个时刻 我学到了教训,
1433not only to understand what was worth fighting for,不仅知道什么是值得战斗的,
1434but also how I could have done that better,但还有我怎样才能做得更好,
1435then regret actually becomes in some ways kind of magical.然后悔恨在某些方面变得神奇
1436Because it's a life lesson.因为它是一个生活课。
1437It's a moment, right?就一会儿,对吧?
1438But you're not dwelling in it because then it feels like you are giving up your power.但你没有住在里面 因为那感觉你正在放弃你的力量
1439Use regret as an opportunity to feel actually better and more powerful and more educated.利用遗憾作为真正感觉更好,力量更大,教育程度更高的机会.
1440And just learn.学着点
1441Why is it so hard for us to be present all the time?为什么我们总是这么难出席?
1442Because most of us are either living in the past,因为我们大多数人 要么生活在过去,
1443thinking about all the things we should have done differently, regret.想想我们本该做的,后悔
1444Or living in the future and all the things I'm supposed to do.或住未来及一切我应作诸事.
1445But that part right in the middle, which is so beautiful.但那个部分就在中间, 这太美了。
1446I'm not trying to regret this too, right?我也不想后悔,对吧?
1447And I'm trying to own this moment.我试图拥有这个时刻。
1448I'm trying to be in it.欲入其内.
1449Is it always good?总是好的吗?
1450Hell no.地狱没有。
1451When has my life ever been good all the time?我的人生什么时候过得很好?
1452Never, right?从来没有,对不对?
1453But I don't want to miss those moments.但我不想错过那些时刻。
1454Oh, yeah.对
1455And so don't regret this now.现在别后悔了
1456Do something with what you have in your power in this moment.用你现在的力量做点什么
1457You can change it.你可以改变它。
1458You can learn from it.你可以从中吸取教训。
1459You can do something with it.你可以做点什么
1460But don't give away this moment.但不要放弃这一刻。
1461Do something with it.做点什么吧
1462I love your thinking about that.我喜欢你的想法
1463And as a mother, I try to teach my kids.作为母亲,我试着教孩子们
1464I'm like, guys, if it feels terrible, it's a teacher.我很喜欢,伙计们, 如果感觉很糟糕, 这是一个老师。
1465And in the most simple way, it's my way of explaining to them,简而言之,这是我向他们解释的方式
1466look for some kind of lesson in this.找点教训
1467Look for whatever it's trying to tell you.寻找它想告诉你的一切
1468And I feel like had I had that type of information in my 20s,我觉得我20多岁时有这种信息
1469that some of this stuff that felt so bad in the moment有些东西现在感觉很糟
1470was actually there to teach me something,其实是在那里教我的东西,
1471it just is so useful.这太有用了
1472So I love your framing of that.所以我喜欢你的设定
1473I really, really do.我真的,真的这样做。
1474So I want to feel like this all meant something.所以,我想感觉 像这一切意味着什么。
1475Yeah, yeah.对 对
1476Because it does.因为它有。
1477It does.没错
1478Because it does.因为它有。
1479It really does.确实
1480OK, my love.好了,亲爱的。
1481I'll just have a few rapid fire questions for you.我有几个快速火力问题要问你
1482Are you ready?你准备好了吗?
1483Yes.对
1484I'm the worst at rapid fire.我是最糟糕的快速火力。
1485We all know that.我们都知道这一点。
1486Because she's long-winded.因为她是长风。
1487All right.好吧,我们走。
1488I love this.我喜欢这个
1489What is the hardest thing that you ever什么是你曾经最难的事情
1490have had to ask for in your career?在你的职业生涯中必须要求?
1491Actually, those moments have not been working for other people.事实上,那些时刻并没有为其他人工作。
1492They've been working for myself, probably with my relationship他们一直为我工作 可能和我的关系
1493with my business partner.与我的生意伙伴。
1494And I think it's because we were probably not我想是因为我们可能不是
1495meant to be in business together to begin with.本来是一起做生意的
1496The difference is in values.差别在于价值.
1497And I was very young.我那时很年轻
1498He was much older than me.他比我大许多。
1499And it was really hard to sort of exercise my power,很难行使我的权力
1500or really my voice, because I didn't believe in myself.因为我不相信自己
1501Because I bought into this notion of because I was younger因为我买进这个概念 因为我年轻
1502and less experienced, I must have not been right,经验更少,我一定是不对
1503or I didn't know.还是我不知道
1504And so it was feeling like I was in a prison that I created.感觉就像我在我创建的监狱里
1505And the best part of it was when I finally,最好的部分是当我终于,
1506actually, did negotiate it in a way that was meaningful to me,实际上,谈判的方式 对我来说是有意义的,
1507where I actually believed in whatever the outcome was,我真正相信结果是什么,
1508I could live with it.我可以忍受这一切
1509Because I was asking for it.因为我要求的
1510And it was my voice.那是我的声音
1511And it was my values.这是我的价值。
1512And it was my power that, even though that outcome was这也是我的力量 尽管结果
1513by anybody's standards, was not very favorable,根据任何人的标准, 不是很有利,
1514it was the most freeing moment ever.这是有史以来最自由的时刻。
1515Because I finally used negotiations as the opportunity因为我终于利用谈判的机会
1516to speak my voice.我的声音。
1517I stood in my truth.我站在我的真实。
1518And that really mattered.这真的很重要。
1519This might actually answer this next question.这也许能回答下一个问题。
1520But what's a negotiation that you're proud of,但你所引以为荣的谈判是什么
1521not because you won, but because you handled it well?不是因为你赢了 而是因为你处理得很好?
1522I handled it well.我处理得很好
1523I don't know if I handled it well.我不知道我处理得好不好
1524I handled it when I told my father我告诉我爸爸的时候处理的
1525I didn't want to be a doctor.我不想当医生
1526And most would argue it came way too late.多数人会说来得太晚了
1527I went through all the things.我经历了所有的事情。
1528I went through college, pre-med.我读过大学,医学预科
1529I took the MCATs twice.我吃了两次MCAT
1530Oh, God.天呐
1531The amount of pain that I went through,我经历的痛苦,
1532because I was trying to fulfill again my promise to him因为我想再次履行我对他的承诺
1533or what he wanted for me.或者他为我想要的
1534And finally, when I said it, it was the worst of things.最后,当我说, 这是最糟糕的事情。
1535I let him down.我让他失望了
1536So I don't know if I handled it well.所以我不知道我处理得是否很好
1537But I did it and here I am.但我做到了,我在这里。
1538What's one word you've had to unlearn in negotiation?你在谈判中要解开一个字是什么?
1539Impossible.这不可能
1540I love that.我喜欢
1541All things are possible.万物皆有可能,无所不包.
1542Even if it doesn't work out, it's not that it was impossible,即使没有成功 也不是不可能
1543but maybe it wasn't the right thing.但也许那不对劲
1544Not impossible.一点也不不可能
1545I think that a lot of people walk into negotiations.我认为很多人走进谈判。
1546And again, this comes from the scarcity mindset再说一遍,这是来自稀缺的心态
1547where they're like, either it's me or you,他们喜欢的地方,要么是我,要么你,
1548or there's never going to be a way.否则永远不可能有办法
1549We're so far apart on this.这件事我们离得很远
1550You immediately relinquish the ability to problem solve.你马上放弃解决问题的能力
1551You immediately relinquish this notion of together we can find a way.你马上放弃这个概念 我们可以找到办法
1552And so we kind of get lazy because we're like, can't be done.所以我们有点懒了 因为我们喜欢,不能完成。
1553Look, possibility takes hope, promise and work.听着 可能性在于希望、承诺和工作
1554What's the question that you always ask before a negotiation?你总是在谈判前问什么问题?
1555For myself, it's, have I asked for enough?为了我自己,我问够了吗?
1556Because I know that I've had the tendency to undervalue myself.因为我知道我有低估自己的趋势
1557Am I afraid to ask for more?我怕要更多吗?
1558Have I understood what I'm worth?我知不知道我值多少钱?
1559Like really that notion of, and it used to be, have I asked for too much?就像以前那样 我要求太多了吗?
1560Which is part of the questions that you were reading to me.这是你读给我听的问题的一部分。
1561And so the women, the guilt, right?所以女人 内疚 对吧
1562Not anymore.现在不是了
1563I think it's, have I asked for enough?我想,我问够了吗?
1564Should I ask for, you know, like pushing myself of other people?我应该要求,你知道, 像推自己别人?
1565A lot of times it actually has less to do with that particular negotiations,很多时候,它实际上 较少与特定的谈判,
1566but more about something bigger.但更多关于更大的东西。
1567What's important to you?什么对你很重要?
1568What do you want to do in five years?五年内你想做什么?
1569Like if it's an employee, it's like, what do you want to do in five years?比如说,如果是雇员,那么五年后你想做什么?
1570What do you want to do in 10 years?十年后你想怎么办?
1571Because what I'm indicating is that maybe I don't have enough to pay you today,因为我的意思是 也许今天我没有足够的钱给你
1572but I want to know what's important to you so that in some other way,但我想知道什么是对你很重要的 这样以其他方式
1573I can compensate for that and make you sort of well on your way to this,我可以补偿你 让你在去这的路上做得更好
1574this next level of your journey, right?这下你的旅程,对不对?
1575But what's important to you?但对你有什么重要?
1576Like we don't ever ask.就像我们从来没有问过。
1577We sort of assume and we ask less when we know them.我们假设,当我们了解他们时,我们问得更少。
1578So in marriages, in relationships and friendships,因此,在婚姻, 在关系和友谊,
1579because we think we know everything there is to know about this person.因为我们觉得我们知道 关于这个人的一切
1580And so we stop listening.所以,我们停止听。
1581We're not curious anymore.我们不再好奇了
1582But just that notion of what matters to you.但只是你认为什么很重要
1583And sometimes people are like dumbfounded because they're like, huh?有时候人们就像哑巴 因为他们喜欢,是吧?
1584Like, why does that matter?喜欢,这有什么关系?
1585Because you matter.因为你很重要。
1586What matters to you?有什么关系?
1587And I think that those are really because it tells me things about them.我认为这是真的 因为它告诉我关于它们的事情。
1588It tells me if their goals are short term or long term.它告诉我他们的目标是短期还是长期。
1589It tells me that, you know, something that's really meaningful for them,它告诉我,你知道, 一些对他们真正有意义的,
1590that's maybe different than this negotiations.这也许和这次谈判不同
1591But maybe this can be a part of that bigger picture for them.但也许这可以成为他们大局的一部分。
1592It feels like you're allowing them space.感觉就像你允许他们空闲
1593It feels like you want more from them than just a thing.感觉你更想从他们身上得到什么 不只是一件事
1594Yeah.对
1595You know, and I love that when you talk about relationships because it changes.你知道,我喜欢当你谈论 关系,因为它改变了。
1596We're talking just about people and, you know, those things really shift and they change.我们谈论的只是人,你知道, 那些东西真的改变,它们改变。
1597All right.好吧,我们走。
1598My final question for you.我最后要问你的问题
1599What is a book that changed your life?什么书改变了你的生活?
1600Changed my life.改变了我的生活。
1601So the one book that's been consistently.所以一直以来的一本书
1602It's so boring.太无聊了
1603But the one book that's been consistently in my like, you know, on my syllabus is required但是,我一贯的书 就像,你知道,在我的教学大纲是需要的
1604由戴尔·卡内基(Dale Carnegie)撰写。
1605Classic, classic, classic.经典,经典,经典.
1606And I sort of got goosebumps just now, but I think that it is.刚才我有点傻,但我想是的。
1607It's so good.妙绝.
1608And so you said you recommend that on your syllabus.所以,你说你推荐 在你的教学大纲。
1609I think it's a must read.我想这是必须读的。
1610It's a must read.这是必须读的。
1611One, I think it tells my students immediately what to expect from the class,一,我想它告诉我的学生 立即从班上期待什么,
1612because I do mine to work like I'm this is if you want a transactional因为我做我的工作 就像我,这是 如果你想交易
1613class, you're in the wrong class.班级,你走错课了
1614You're going to learn all of that.你会学到这一切。
1615But you're going to learn how to be a better person, a better human.但你要学会如何成为一个更好的人 一个更好的人
1616And you're going to know that I come at this from a place of humanity.你会知道,我来自一个人类的地方。
1617And so that's more important to me than any transaction you're ever going to do,这对我比任何交易都重要
1618because I think if you don't have this, you don't have that.因为我认为如果你没有这个, 你没有那个。
1619So this is about to be some internal like messy look at yourself.所以,这是一些内部 像混乱的看着你自己。
1620Here's the mirror.这是镜子。
1621Let's work through this class.让我们通过这个班。
1622And it's also going to be a reminder of things that I think we这也会提醒我们
1623so undervalued.如此低估价值。
1624And here we are in the world, right.在这里,我们是在世界上,正确的。
1625But how to treat people, how like kindness matters,但是如何对待人, 如何像善良的事情,
1626how empathy is a superpower.同情是多么的超能力。
1627It's not weakness.这不是软弱。
1628How?怎么会?
1629Yeah.对
1630And there's like if you read the book for those people that have it,如果你为那些有这本书的人读这本书
1631I mean, it's it takes you 10 minutes to get through it.我的意思是,它需要你10分钟 度过它。
1632I mean, read the book.我的意思是,读这本书。
1633Yes.对
1634And half the time you're going like, yeah.半个时间你要去喜欢,是的。
1635Yeah, obviously.是的,很明显。
1636Yeah.对
1637But if it's so obvious, why don't we do it?但如果如此明显,我们为什么不做呢?
1638When we when have we forgotten to notice people?我们什么时候忘记注意别人了?
1639It's a great reminder book.妙记本.
1640It's like a good book for like the start of something.犹如善书为如是起事.
1641Right.对
1642You know, it's like to just like get your your framing correct.你知道,这就像 只是让你的设定正确。
1643Yes.对
1644We just need to be reminded that it's really important我们只是需要提醒, 这真的很重要
1645to treat people well, because how else do we expect to be treated well?以善待人, 因为我们期望 如何得到良好的待遇?
1646Right.对
1647It's the start and the end of everything.一切众生始末.
1648It is.没错
1649It really is.没错
1650Maury, thank you so much.莫瑞,非常感谢
1651You taught us so much.你教了我们这么多。
1652And I'm so grateful to you.我非常感谢你。
1653Thank you. I'm so grateful.谢谢 我非常感谢你
该视频共有字幕 1661 条。解锁更多字幕为会员功能,请移动到 价格