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前特工训练官教你读懂人心

前特工训练官教你读懂人心

前特工训练官教你读懂人心

发布于 2026-10-24 · 时长 13:26

字幕摘录

时间英文中文
0:00In an effort to help you understand who you are better,为了帮助你了解自己是谁
0:03we're gonna do something unique.我们要做些独特的事
0:04I'm gonna teach you the interpersonal communication我要教你人际交流
0:07behavior wheels, AKA the animal wheels.行为轮,动物轮。
0:10This has helped me in my life这帮助了我一生
0:11and I know it's going to help you in yours.我知道这会帮助你的
0:14To help teach this to you,为了教你这个
0:15I'm gonna bring in the researchers and creators我要带研究人员和创造者来
0:17of the animal wheels, Dr. Lawrence and Emily Allison.劳伦斯博士和艾蜜莉艾莉森
0:21They are the world's most renowned experts他们是世界上最有名的专家
展开字幕全文(328 条)
序号英文中文
1In an effort to help you understand who you are better,为了帮助你了解自己是谁
2we're gonna do something unique.我们要做些独特的事
3I'm gonna teach you the interpersonal communication我要教你人际交流
4behavior wheels, AKA the animal wheels.行为轮,动物轮。
5This has helped me in my life这帮助了我一生
6and I know it's going to help you in yours.我知道这会帮助你的
7To help teach this to you,为了教你这个
8I'm gonna bring in the researchers and creators我要带研究人员和创造者来
9of the animal wheels, Dr. Lawrence and Emily Allison.劳伦斯博士和艾蜜莉艾莉森
10They are the world's most renowned experts他们是世界上最有名的专家
11when it comes to behavior.当其行为.
12They have specialization when it comes to complex说到复杂,他们有专长
13and difficult interrogations and communication,和艰难的审讯和交流,
14especially in policing.特别是在治安方面。
15They have trained the FBI, the CIA,他们训练了联邦调查局 中情局
16the UK Ministry of Defense, the UK police, myself,英国国防部 英国警方 我
17and they are here to train you.他们在这里训练你。
18Let's get started.让我们开始吧。
19Welcome, Dr. Lawrence and Emily Allison.欢迎劳伦斯博士和艾米莉·艾莉森
20So you've been working on this for, I think, 30 years30年来你一直在研究这个
21and how did this come about?怎么会这样?
22How did you create the wheels?你怎么创造的轮子?
23So the wheels are based on research.因此轮子是基于研究.
24It goes back about 50 years, back to Timothy Leary's work它可以追溯到50年左右 回到蒂莫西·里里的工作
25and we were able to get access, unprecedented access,我们得以进入,前所未有的进入,
26to around 2,000 hours worth of real interrogations大约2 000小时的真实审讯
27with some very difficult people, including terrorists.与一些非常困难的人,包括恐怖分子。
28So that's where it started.故从此起.
29We did some very detailed analysis.我们做了一些非常详细的分析。
30We look at every 15 minutes and we coded我们每15分钟看一次,然后编码
31in a very detailed way all the behaviors在非常详细的方式 所有的行为
32that that suspect was doing, that that interviewer was doing嫌疑人正在做, 那个采访者正在做
33and if there was a solicitor, we also coded their behavior.如果有律师,我们也记录了他们的行为
34And we discovered that basically those interviewers我们发现那些采访者
35that were especially successful特别成功的
36in getting information out were able to manage在获取信息方面,能够管理
37different types of interactions at different times,不同时间的不同类型的相互作用,
38whether that be sitting back and listening,或坐以待毙,
39whether that be in charge and guiding the conversation,是否负责和指导对话,
40whether that was warming it up这是否是暖和它
41or whether that was engaging in debate and conflict.或者这是否涉及辩论和冲突。
42And those interviewers that were very successful还有那些非常成功的采访者
43had what I would call a degree of interpersonal poise.有我所谓的人际关系。
44They didn't get drawn into arguments.他们没有被吸引到争论。
45They didn't get aggressive.他们没有受到攻击。
46They didn't back down too much and get bullied.他们没退缩太多,反而被欺负.
47They didn't get over familiar他们不熟悉
48and they weren't too dominant.他们并不太占支配地位。
49It was about regulating their behavior是为了控制他们的行为
50and managing those different interactions管理这些不同的相互作用
51at different times.在不同的时间。
52So you've been able to take all this information所以,你已经能够 把这些信息
53and research and apply it to the average person.研究并应用到普通人身上
54So how does this help an individual这对一个人有什么帮助?
55in their day-to-day life?在他们的日常生活中?
56The Wheel can be really helpful for people轮子对人们有帮助
57in terms of them understanding themselves他们能了解自己,
58and how they communicate, but also understanding和他们怎样交流,同时又能了解,
59why they maybe don't get on with certain people,为什么他们可能不 与某些人,
60why they connect with others.为什么他们和别人联系。
61So the way we talk about it when we are training所以,我们谈论它的方式 当我们训练
62interrogators or interviewers in a professional context专业背景下的审讯者或面谈者
63still applies to your average conversation仍然适用于你的平均谈话
64because what we're saying is,因为我们说的是,
65think about how you yourself communicate.想想你自己如何沟通
66What sort of style do you use?你用的是什么风格?
67What types of conversations make you uncomfortable?什么类型的谈话让你不舒服?
68Does conflict make you really uncomfortable?冲突真的让你不舒服吗?
69Do you not really naturally adopt a leadership position?你真的不自然地采取领导职务吗?
70And that can be across lots of different contexts,这可以跨越很多不同的背景,
71whether that's in your own family relationships,无论这是在你自己的家庭关系,
72whether that's at work, kind of position or role.无论是在工作, 那种职位或角色。
73Do you take in the team that you work with at work?你接受你同事的团队吗?
74I think the beauty of using the Wheel我觉得用轮子的美
75is if there is a particular deficit that you have,如果你有特别的赤字,
76something you find uncomfortable,你感到不舒服的东西,
77like I notoriously do not like conflict,就像我讨厌冲突一样
78but now that I understand the Wheel and how it works,但现在我明白轮子的原理了
79I can do conflict because it's giving me this sort of map我可以做冲突,因为它给我这种地图
80or prescription about how to do that或处方如何做到这一点
81and how to do that properly以及如何正确做到这一点
82without damaging the relationship with someone else.不破坏与他人的关系。
83Lawrence, you came up with four animal archetypes劳伦斯,你提出了四个动物型
84when you're doing your research and analysis.当你做你的研究和分析。
85What are the four animals?四畜为甚么.
86Let's break them down for people.以众生破之.
87Okay, so the four animals are lion, T-Rex, monkey and mouse.好吧,所以这四个动物是狮子,T -Rex,猴子和老鼠。
88They're a simple sort of go-to,它们是简单的一种去,
89easy way to remember the kind of four archetypes很容易记起四大类
90of behavior that we engage in every day,我们每天的行为,
91whether that's leading something,无论这是否导致什么,
92whether that's listening to something,不管是听什么声音
93whether that's trying to warm something up这是否想暖和一些东西
94and engage someone or whether that's engaging in a debate.与某人接触,或是否参与辩论。
95So those are the kind of four archetypes.这些是四种型号。
96And we just use the animals as little totemic images我们只是把动物当作小图腾
97or shortcuts for people to remember them more easily.或捷径 让人们更容易记住它们
98Okay, so what does it mean if you're a lion?好吧,那如果你是狮子是什么意思?
99If you're a lion, that looks like what?如果你是狮子,那看起来像什么?
100So lion is being in charge, guiding the conversation.狮子负责指导谈话
101I'm gonna speak like what we're doing now.我要像现在这样说话
102At various points, you're leading it,在不同方面,你领导它,
103you're in charge and I'm sitting back and listening.你负责,我坐在后面听
104There might be other points可能还有其他问题
105when you land a question on me当你问我一个问题
106that I've got to take it forward and I've got to lead.我必须向前走 我必须领导
107But lion is about leading.但狮子是引领。
108It's leading other people, hopefully in a positive way,它带领着其他人, 希望以积极的方式,
109but it's basically being in that dominant但它基本上 处于主导地位
110leadership position.领导职务。
111Okay, so then we have mouse.好吧,那么我们有老鼠。
112What does mouse look like?老鼠长什么样?
113Mouse is the opposite of lion老鼠与狮子相反
114where you are in a receive position.在接收位置。
115You're being patient, thoughtful, respectful, trusting.你是耐心的,深思熟虑的,尊重的,信任的。
116Other things we would associate with mouse其它与老鼠有关的事情
117are sort of looking for guidance from other people.寻找别人的引导
118So it's really a kind of following position.所以,这真的是一种跟随位置。
119That can also be very powerful and a necessary dynamic.这也可以是非常有力和必要的动态。
120You can't have everyone leading at the same time.你不能让所有人同时领导
121So it is a really powerful place to be所以,这是一个真正强大的地方
122even though mouse is sort of taking that submissive role.即使老鼠是那种 顺从的角色。
123Then there's monkey.后有猕猴.
124But monkey is the social, warm, affable,但猴子是社交的,温暖的,可爱的,
125friendly, supportive position友好、支持立场
126where we need to support one another and cooperate.在那里,我们需要相互支持和合作。
127It's kind of like, I always think of monkey这有点像,我总是想猴子
128as when I go to a party or an event就像我去参加派对或活动
129where it's like, hey, how are you?嘿,你好吗?
130Oh, I'm Evy, good to meet you, how are you?我是艾薇,很高兴见到你,你好吗?
131And you have to socialize.你必须去社交
132That's how I always picture monkey.我总是这样想象猴子
133And I'm just like you Lawrence.我和你一样 劳伦斯
134Nightmare.噩梦
135I'm not like that at all.我一点都不像
136It's an uncomfortable position to be,这是一个不舒服的立场是,
137but you've got to learn it.但你必须学会它。
138T-Rex, I know it's your favorite.T -Rex,我知道这是你最喜欢的。
139Yeah, so T-Rex is all about conflict.是的,所以T -Rex是所有关于冲突。
140And this really used to make me sweat.这真的让我流汗。
141I just really, you know, I'm a midwesterner.我只是,你知道,我是一个中西部。
142That's the twang that you're picking up in my accent.那是你用我的口音学的Twang
143And we're sort of notorious for not liking conflict,我们有点臭名昭著 不喜欢冲突,
144for wanting to avoid it.因为想避免它。
145And then when I would get drawn into conflict,然后当我陷入冲突时
146it would go badly.会很糟的
147But when we talk about T-Rex in the model, on the wheel,但当我们谈论T -Rex 在车轮上,
148there is a way to do conflict well.冲突是有办法的。
149And you sometimes have to be frank, forthright, and direct.有时候你必须直言直语
150There are situations where you have to give someone有些情况下你必须给别人
151a tough message, a hard truth, a bottom line.一个强硬的信息, 一个强硬的真理, 一个底线。
152And that can be really difficult.这可能非常困难。
153In fact, I think it's a lost art to be direct with people事实上,我觉得直接和人打交道是件错事
154and not do that in a way that is abrasive and attacking,而不是以残忍和攻击的方式这样做,
155but also not try to avoid it.也不要试图避免它。
156People become passive.人们变得被动。
157They want to email or text,他们想要电子邮件或短信,
158because they don't want to face someone因为他们不想面对别人
159or have that face-to-face discussion.或者有面对面的讨论。
160And so I feel like this is a really important zone,所以我觉得这是一个非常重要的区域,
161even if it's not my favorite.即使这不是我的最爱。
162It's a really important one to give people that skill给人这种技能很重要
163of being direct and being able to say直截了当和能够说
164what you really need to say,你真的需要说什么,
165because there are many situations因为有很多情况
166where that's exactly what's needed.这正是需要的
167All right, so now that we have the wheel,好了,现在轮到我们了
168we went around the wheel,我们绕方向盘,
169I know that there's also a bad version of the wheel.知亦有坏转轮.
170So I can be lion, but I can also be bad lion.所以我可以做狮子,但我也可以做坏狮子.
171What does that look like?看起来像什么?
172So, I mean, first of all,所以,我的意思是,首先,
173the thing with any of these bad behaviors与任何这些坏行为
174is they're an extreme of what was good, really.他们是一个极端什么是好的,真的。
175That's a simple way to think about this.这想法很简单
176What was good now has become bad本来好的东西现在变坏
177because you've turned up the volume too much.因为你把音量调大了
178So good example with lion,狮子的好榜样
179what was being in charge, setting the agenda,是什么负责, 制定议程,
180advising and leading,劝告和引导,
181now becomes demanding, dogmatic,现在变得苛刻,教条主义,
182rigid, bullish, difficult, micromanaging.僵硬 粗鲁 困难 微观管理
183So that's what we've got to be careful of.因此,我们必须小心。
184What we were good at, if dialed up too much,我们擅长的,如果拨太多,
185or sometimes when we're stressed becomes a bad attribute或者有时当我们压力很大时 就会变成一个不好的属性
186because we aren't able to regulate it.因为我们无法调节它。
187Often, actually, with added emotion in it,通常,事实上, 增加的情感,
188too much emotion, a lack of emotional self-regulation.情绪过多,缺乏情绪自律.
189And in our research, what we found was all the best people在我们的研究中 我们发现的都是最好的人
190that were interviewing other people正在采访其他人
191had the ability to regulate their emotions.有能力调节他们的情绪。
192They were in control, not in a kind of rigid, stiff way,他们控制着自己,不是那种僵硬,僵硬的方式,
193but they were able to modulate their behavior.但是他们能够改变他们的行为
194So then what does bad mouse look like?那么坏老鼠长什么样?
195So bad mouse is basically avoidance.所以坏老鼠基本上就是避风头
196It's that disengagement from communication.这是脱离通信。
197So it would include in it things like being formulaic,以便它包含一些东西,如 公式化,
198where you're not really listening,在你没有真正听,
199you're just kind of going through the tick boxes.你只是 那种穿透 滴答框。
200You're not invested, basically, in bad mouse.你根本没投资坏老鼠
201It's kind of like, I've shut down, I'm avoiding it.这有点像,我已经关闭了,我在避免它。
202It also includes things like where you feel uncertain,也包括你感觉不确定的地方
203because sometimes when people disengage,因为有时当人们脱离,
204it's because they feel intimidated,因为他们感到恐惧,
205they feel uncertain, hesitant,他们感到不确定,犹豫,
206they don't feel very confident in that environment,他们对那种环境没有信心
207and then that bleeds through.然后血流成河
208And again, sends a message再说一遍,发出一个信息
209that you don't want to necessarily send.表示你不一定想要发送。
210Monkey, bad monkey.猴,恶猴.
211Okay, bad monkey.好吧,坏猴子。 。 。
212We've probably all been on a train我们可能都上了火车
213where we've made the fatal error of speaking to someone在那里,我们犯了致命的错误 与某人说话
214that then becomes bad monkey,然后变成坏猴子,
215and then for the next six hours,接下来的六个小时
216you get their entire life history,你得到他们的整个生活历史,
217they're oversharing, overfamiliar.他们过度分享,过度名声。
218I would see that sometimes too,我有时也会看到
219when I began working in TV media.当我开始工作 在电视媒体。
220And actually, I would also see this其实,我也能看到这个
221with the people I protected,我保护的人,
222presidents or public officials,总统或公职人员,
223when I would see certain individuals当我看到某些人
224kind of almost attach themselves to these individuals.那种几乎附身于这些人。
225Could you please, could you do this?你能帮我吗?
226And it's this bad monkey behavior和它的坏猴子行为
227where it's overly pleading,在它过度恳求,
228overly wanting something, right?过分想要的东西,对不对?
229Lack of boundaries and yeah, exactly.缺乏界限,没错
230Yes, and I would see this actually on the constant是的,我会看到这个实际上在常数上
231when it came to presidents, VIPs that I protected我保护的贵宾
232within the US government,在美国政府内部,
233because people always wanted something from them,因为人们总是想从他们身上得到一些东西,
234or wanted to be in their presence,或想在他们面前,
235or being in their world.或者在他们的世界。
236And so-这样...
237What sort of effect did it have on the presidents,对总统有什么影响?
238the people that that baby was manifest towards?那婴儿所向往的人吗?
239They have US Secret Service.他们有美国特勤局
240So we were just kind of walking,所以,我们只是那种走,
241sir, you have another meeting.先生,你有另一个会议。
242Can we please take you?我们可以请你吗?
243Or you have staff to actually kind of run interference或者你有员工 实际上是某种运行干扰
244between you and the people who are trying to你和那些试图
245vie for your time.为您的时间。
246But they have that, the average person may not have that,但他们有, 普通人可能没有,
247and they may have some kind of而且他们可能有某种
248you may have some bad monkeys kind of in your life你生命中可能会有坏猴子
249who are always kind of,他们总是那种,
250who are always wanting something from you.他们总是想要你的东西。
251Yeah.对
252So our favorite, bad T-Rex,所以,我们最喜欢的,坏T -Rex,
253because I always had to be really careful with this one.因为我总是要 真正小心这一个。
254What does bad T-Rex look like?坏T -Rex是什么样子?
255Attacking, punitive, sarcastic, angry.攻击,惩罚,讽刺,愤怒.
256The bad news is of all the four to get wrong,坏消息是四位都错了
257that's the one you really don't want to get wrong.这是你不想犯错的
258I mean, in all our data,我的意思是,在我们的所有数据,
259it tells us that when the wheel falls off,它告诉我们,当轮子掉下来,
260you only actually need to do a tiny bit of bad T-Rex你只需要做一点点坏T -Rex
261to shut an interaction down very quickly.以快速关闭交互。
262So of all the ones, if you've got a bit of bad T-Rex,所以在所有这些, 如果你有一点点坏T -Rex,
263like I have, and like you're saying you have,就像我有,就像你说的,你有,
264that in a way is the thing you need to work on first.在某种程度上,这是你需要做的 首先。
265Don't even worry about looting the others.更别为劫掠他人.
266But that is so damaging to these interactions但是,这是如此的破坏 这些相互作用
267that even a slip of the tongue that's a bit too sarcastic即使舌头滑了 有点太讽刺了
268or a bit too mean-spirited或有点太刻薄
269can end that conversation very rapidly.可以很快结束这种对话。
270And I think, I mean, part of that is because what it does我认为,我的意思是, 一部分是因为它做什么
271is it causes an instinctive reaction是本能的反应吗?
272to attack back by the other person.被对方攻击
273So that's why it's so destructive这就是为什么它是如此的破坏性
274because if you start being sarcastic因为如果你开始讽刺
275or a bit insulting, a bit attacking,或有点侮辱, 有点攻击,
276you bring up stuff from the past to somebody,你将过去的东西带到别人身上
277what do they do back to you?他们对你做了什么?
278They are instinctively gonna do the same thing back.他们本能地会做同样的事情
279And so that's why it corrupts an interaction so quickly,这就是为什么它腐蚀 互动如此迅速,
280turns what was a discussion into an argument.把讨论变成争论
281It's when the intention behind it is to wound,当它背后的意图是伤害,
282that's when it's a problem.这时,这是一个问题。
283And you know what happens?你知道会发生什么吗?
284That's when you can't regulate your emotions.这时你无法调节你的情绪.
285Right, you've lost it.对,你弄丢了
286It's when you get so angry,当你生气的时候
287you feel your blood boil, which is when you don't,你感到你的血液沸腾, 当你不这样做,
288when you lack that regulation,当你缺乏监管,
289and then what happens is you just...然后发生的事就是你...
290And nearly always followed by regret.几乎总是有遗憾
291You do, afterward.之后你也会
292So although you can maybe have a default animal,所以,虽然你可以有一个默认的动物,
293like I know my default animal is T-Rex,就像我知道我默认的动物是T -Rex,
294however, you're not done, right?但是,你还没有完成,对不对?
295You can actually lean in and be other animals as well.你也可以靠进去做其他动物
296Yeah, absolutely.当然
297So this is the thing that we want people to think about,所以这就是我们希望人们思考的事情,
298is think, well, what sort of animal是思考,好了,什么样的动物
299do I gravitate to most?我向大多数人倾斜吗?
300What am I most comfortable with?什么是我最舒服吗?
301But also thinking about those other forms of communication,但同时也想着其他的沟通方式
302because that can happen to you in the same conversation.因为在同一次谈话中 这种事会发生在你身上
303You can change into different zones of the wheel,你可以改变为不同的方向盘区域,
304the person that you're interacting with.和你互动的人
305So that's why we kind of refer to the wheel as a map所以我们才把轮子当作地图
306for you, because it will actually tell you对你来说,因为它会告诉你
307when someone else is headed up当别人正在抬头
308toward more dominant behavior and being in charge,走向更主导 行为和领导,
309that you can actually get more out of that conversation你可以从谈话中得到更多
310by moving yourself accordingly.通过相应移动自己。
311So, and that just happens naturally所以,这是自然发生的
312when people are communicating.当人们在交流。
313So if you're sort of thinking,所以如果你在考虑
314well, I don't think I'm always that type.好吧,我不认为我总是那种类型。
315Sometimes, you know, I act in different ways,有时候,你知道, 我的行为方式不同,
316depending on the context, depending on the relationship.取决于背景,取决于关系。
317That's absolutely true to form.这是绝对正确的形式。
318You know, the wheel is not a kind of box轮子不是盒子
319that you stick yourself in.让你自己插进去
320It's actually a very fluid, dynamic map它其实是一个非常流畅,动态的地图
321for how you communicate.为了你如何沟通。
322What's exceptional about the wheel is that you can use this轮子的特异性在于你可以用这个
323in your professional relationships,在你的职业关系中,
324just as much as you use it in your personal relationships.就像你在私人关系中一样
325It gives you a blueprint of how to identify behavior,它给你一个如何识别行为的蓝图,
326identify your own behavior, and then adapt to people识别自己的行为,然后适应人
327so that you can move fluidly, have better relations,以便你们能流动,有更好的关系,
328better communication, and just really just overall更好的沟通,只是真正 只是总体
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