【TED】如何正确开启一场对话 · 开场60秒决定职场对话成

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P1 · 【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p01 中英字幕 (P1)

【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p01 中英字幕 (P1)

发布于 2026-10-23 · 时长 11:07

字幕摘录

时间	英文	中文
0:04	I want to be long winded and unclear.	我想长风和不明确。
0:11	It's not a common opening line.	非俗开行.
0:13	Most people won't	大多数人不会的
0:14	tell us when they're going to be long winded, but we know.	告诉我们他们什么时候会长风, 但我们知道。
0:18	We can tell pretty quickly if	我们可以很快分辨出
0:20	someone is going to get to the point, or if we are in for a long and painful conversation.	有人会说重点, 或者如果我们在 长时间和痛苦的对话。
0:28	And this is especially true at work.	这在工作上尤其如此。
0:32	Every year, poor communication costs businesses	通信不善每年给企业造成损失
0:35	hundreds of billions of dollars in lost productivity.	损失了数千亿美元的生产力。
0:39	And I have to confess, the early part of my	我必须承认,我的早期部分

展开字幕全文（234 条）

序号	英文	中文
1	I want to be long winded and unclear.	我想长风和不明确。
2	It's not a common opening line.	非俗开行.
3	Most people won't	大多数人不会的
4	tell us when they're going to be long winded, but we know.	告诉我们他们什么时候会长风, 但我们知道。
5	We can tell pretty quickly if	我们可以很快分辨出
6	someone is going to get to the point, or if we are in for a long and painful conversation.	有人会说重点, 或者如果我们在 长时间和痛苦的对话。
7	And this is especially true at work.	这在工作上尤其如此。
8	Every year, poor communication costs businesses	通信不善每年给企业造成损失
9	hundreds of billions of dollars in lost productivity.	损失了数千亿美元的生产力。
10	And I have to confess, the early part of my	我必须承认,我的早期部分
11	career, I was responsible for at least some of that.	我至少要负责一些
12	But I'm not alone.	但我不孤单。
13	Hands up if you	举起手来
14	work with someone who is long winded or unclear.	和某个很长的风度或不清楚的人合作
15	That's a lot of hands.	手少阳.
16	Now, I'm sure we are	现在,我相信我们
17	all thinking about people outside this room, right?	都在想外面的人,对吧?
18	Except for those of you pointing at	除了你们指着
19	each other.	彼此间.
20	But what would happen if we asked the people outside this room?	但如果我们问外面的人怎么办?
21	They might be	他们可能是
22	thinking about us.	想着我们
23	And while our goal is to be clear and concise, do we really know how?	虽然我们的目标是明确和简明,但我们是否真的知道如何做到?
24	Every time we communicate, we have an opportunity to create clarity or confusion.	每当我们交流时,我们都会有机会制造清晰或混乱.
25	And clarity	和清晰
26	begins from the very first minute.	从第一分钟开始
27	If you get the first minute right, you set your conversation	如果你得到的第一分钟的权利, 你安排你的谈话
28	up for success.	争取成功
29	Get it wrong, your conversations will be longer, less effective, and more frustrating.	搞错了,你的谈话会更长,效率更低,更令人沮丧.
30	Now, on the off chance, we could all use a little more clarity.	现在,在偶然的情况下,我们都需要更清楚一点。
31	I'm going to share a	我要分享一个
32	tip that will help each of you improve the success of your communication at work.	帮助每个人提高工作沟通的成功度。
33	A tip	小费
34	that has been tested by more than 75,000 people around the world.	全世界超过75 000人对此进行了测试。
35	And a tip that will help	和帮助的提示
36	each of you get the first minute right.	你们每个人都得到 第一分钟的权利。
37	And here it is.	在这里
38	There are three things we must	有三件事我们必须做
39	include at the start of our work messages.	在工作开始时包括信息。
40	And those three things begin with T, I, and	这三件事从T,I,和
41	P. It's a tip.	P. 这是小费.
42	Now, the first part of the tip is the T. And T stands for topic.	现在,提示的第一部分是T. T代表话题
43	Every	每个
44	conversation at work needs a clear topic.	工作中的对话需要一个明确的话题。
45	When the topic is clear, everyone knows what	当话题明确时,每个人都知道
46	we're talking about.	我们正在谈论。
47	Everyone's in sync.	每个人都在同步。
48	Everybody understands.	每个人都明白。
49	Unfortunately, reality isn't	不幸的是,现实不是
50	always like this, is it?	总是这样,是吗?
51	How often are you in a conversation and you find yourself thinking,	你经常在谈话 发现自己在想
52	what are you talking about?	你在说什么?
53	That happens when the topic is not clear.	这发生在议题不明确时。
54	Now, usually the consequences	现在,通常的后果
55	are pretty minor, a little bit of wasted time, some minor frustration.	有点小 有点浪费时间 有些小挫折感
56	But sometimes the	但有时
57	consequences are more significant.	后果更为重大。
58	In 2006, I was part of an engineering team writing	2006年,我参加了一个工程团队
59	a bid, a proposal that was worth a lot of money to our company.	出价 对我们公司来说值很多钱的
60	And a couple of days	还有几天
61	before the big meeting, my boss came up to me and said, hey, Chris, I need you to change	在大会议之前 我老板来找我说 嘿 克里斯 我需要你改变
62	the meeting from Tuesday to Thursday.	星期二至星期四的会议。
63	So off I went and I changed the meeting.	所以,我走了,我改变了会议。
64	I typed	我打过字
65	an email, sent it to the client saying, something's come up.	一个电子邮件,发给客户 说,有事。
66	We've got to change.	我们必须改变。
67	And about a	大约一个
68	minute after I hit send, my phone rings.	电话响了
69	It's my boss.	这是我的老板。
70	He had one question.	他有一个问题
71	Why did you	你为什么
72	change the meeting?	改变会议?
73	You see, he was talking about our one-to-one.	你看,他在谈论我们的一对一。
74	And I was thinking about	我当时在想
75	the client meeting.	客户会议。
76	The lack of a clear topic meant he and I were thinking about two very	没有明确的主题意味着他和我正想两个
77	different things.	不同的东西。
78	Now, that might be the single biggest contribution I've made to the cost	现在,这可能是我最大的 贡献成本
79	of bad communication, but it also marks the moment at which I began to be interested in	但同时也标志着我开始对
80	improving how we communicate at work.	改进我们在工作中的沟通方式。
81	So all our messages have to begin with a clear topic.	因此,我们的所有信息都必须从一个明确的主题开始。
82	But how?	怎么会呢?
83	How do we do this?	怎么办?
84	It's really easy.	这真的很简单。
85	Start your message with one sentence that	用一句话开始留言
86	names the topic you want to talk about.	命名您要谈论的主题。
87	And the more specific, the better.	越具体越好
88	You could say,	你可以说,
89	I'd like to talk about July sales figures.	我想谈谈7月的销售数字
90	I want to talk about Project Everest's timeline.	我想谈谈珠穆朗玛峰计划的时间表
91	Or can I talk about our one-to-one this week?	或者我可以谈谈我们这个星期的一对一?
92	One message, one sentence that lets your audience	一个信息,一句话让你的观众
93	know what the topic is.	知道话题是什么
94	They won't be thinking, what are you talking about?	他们不会在想 你在说什么?
95	Now, having a	现在,有一个
96	clear topic is a great start, but it's not enough.	明确的话题是一个伟大的开端,但这还不够。
97	We need the second part of the tip.	我们需要第二部分的小费。
98	Which is the I.	这就是我。
99	And I stands for intent.	我代表着意图
100	Intent is what we want the other person to do with	意图是我们要对方做的
101	our message.	我们的信息。
102	Have you ever been in a conversation and a few minutes in thought, why are you	你曾经在谈话和思考 几分钟,你为什么
103	telling me this?	告诉我?
104	That happens when the topic, when the intent isn't clear.	这发生在主题, 当意图不明。
105	When the speaker	当演讲者
106	hasn't told you what to do with the information that they are giving you.	没有告诉你怎么做 他们给你的信息。
107	Now, there's a process	现在有一个过程
108	in our brains called selective attention.	在我们的大脑中,有选择的注意。
109	And this filters incoming information and	过滤到的信息
110	tells you what is important and what is not.	告诉你什么是重要的,什么不是。
111	And if you don't know what to do with a message,	如果你不知道该怎么处理信息
112	your brain says, not important, and we stop listening.	你的大脑说,不重要, 我们停止听。
113	At the beginning of this talk,	在开始这个谈话时
114	I told you I would give you a tip that would help improve the success of your communication	我告诉过你我会给你一个小费 来帮助你的沟通成功
115	at work.	在工作时。
116	That told your brains what to do with this information.	这告诉你的大脑如何处理这个信息。
117	If I hadn't done that,	如果我没有这样做,
118	I could be faced with a room full of people smiling politely while thinking, why are you	我可能会面对一个房间 满是人 礼貌地笑着想,为什么你
119	telling us this?	告诉我们?
120	Now, that is something we want to avoid at work.	现在,这是我们想要避免的工作。
121	But there is another	但还有另一个
122	and perhaps more important reason to make your intent clear.	以及也许更重要的理由 来说明你的意图。
123	You want to avoid frustrating	你想避免沮丧
124	the people you are talking to.	你在和那些人说话
125	I had a particularly bad day and I walked into my colleague Tina's	我有一个特别糟糕的一天 我走进我的同事蒂娜的
126	office and I sat down with my head in my hands and I told her how I had messed up on an important	办公室,我坐在我的头上 在我的手中,我告诉她 我是如何搞砸了 一个重要
127	call with a senior leader.	与高级领导。
128	And when I finished talking, Tina very, very helpfully said, oh,	当我说完,蒂娜非常,非常有帮助地说,哦,
129	why don't you try this and maybe we can avoid this next time.	不如你试试看 也许下次我们可以避免了
130	And she was giving me all	她给我所有
131	sorts of advice.	一些建议。
132	The more she spoke, the more frustrated I became.	她说话越多 我就越感到沮丧
133	I didn't want her help.	我不想让她帮忙
134	And that must have been quite obvious because she just put up her hands and said, you clearly	这一定很明显 因为她举起手说 你很清楚
135	don't want my help, so why are you here?	不需要我帮忙,你为什么在这里?
136	I said, Tina, I'm really sorry.	我说,蒂娜,我真的很抱歉。
137	I just want	我只要这样
138	to get this off my chest.	把这个从我胸口拿开
139	Can I just talk for a minute?	我能谈谈吗?
140	And like a mother talking to	像妈妈说话
141	a small child, she rolled her eyes and said, well, why didn't you start with that?	一个小孩,她翻开眼睛说,为什么你不从这个开始?
142	We need	我们需要
143	to tell our audience what to do with the information we are giving them.	告诉我们的观众如何处理我们给他们的信息。
144	Tina was working hard	蒂娜很努力地工作着
145	from the moment I started talking and all the way through she was working hard to help	从我开始说话的那一刻起 她一直努力帮助我
146	me and I didn't want or need that.	我和我不想 或需要那个。
147	She was annoyed and rightly so.	她很生气,而且很对劲
148	So when you start	所以当你开始
149	your message, after you have given a clear topic, tell your audience what to do with	告诉观众该做什么
150	you can do this with one line.	你可以用一条线来做到这一点。
151	Make your intent clear.	说清楚了
152	If you have a question, say, can I	如果你有一个问题,说,我可以
153	ask you a question?	问你一个问题?
154	If you want someone to make a decision, say, I'd like your help with	如果你想找人做决定,说,我需要你的帮助
155	this decision.	这一决定。
156	If you want to get something off your chest, just say, is it okay if I	如果你想从你的胸口拿东西, 只是说, 如果我
157	vent for a minute?	排气口一分钟?
158	If you tell your audience what to do with your message, not only will	如果你告诉你的观众 如何处理你的信息, 不仅会
159	their brains pay more attention, you will avoid frustrating them.	他们的大脑会更加注意, 你会避免让他们沮丧。
160	That's kind of useful.	有点有用
161	So we've made our topic clear.	所以我们把话题讲清楚了
162	We've told our audience what we intend for them to do.	我们告诉观众我们打算怎么做
163	It's time to get down into the detail, right?	是时候开始详谈了吧?
164	Get into the message.	进入消息。
165	Wrong.	错.
166	This is where	这里
167	we need the third part of the tip.	我们需要小费的第三部分。
168	The P. And P stands for point.	P和P代表点。
169	Point is the most	点数最多
170	important part of our message.	我们信息的重要部分。
171	If you only had five seconds to speak, it's what you would	如果你只有五秒钟的时间说话, 你会是这样的
172	say.	说吧
173	And usually, it's what your audience cares about the most.	通常,这是你的观众最关心的。
174	When I was a kid, my	当我还是个孩子的时候,我的
175	dad played a game with me.	爸爸跟我玩游戏
176	If we were going on a journey, I'd go, dad, where are we going?	如果我们要去旅行,我会去,爸爸,我们要去哪里?
177	And he'd say, ah, well, first we're going to the car and then we'll get in the car and	他会说,啊,好吧,首先我们要去车 然后我们上车
178	then we'll leave the driveway and we'll turn left onto the main street until we get to	然后我们离开车道 然后左转到主街 直到我们到达
179	the post office and then we'll turn right until we go to a big yellow building.	邮局,然后我们右转 直到我们去一个大的黄色建筑。
180	I just	и琌
181	wanted to scream, where are we going?	我们要去哪里?
182	I wanted the short version.	我想要简短的版本。
183	I think he just wanted	我觉得他只是想
184	to wind me up a little bit.	让我有点生气
185	But fast forward a few years, I was doing the same thing at	但几年前,我也是这么做的
186	work.	工作时
187	Someone would ask me a question or I'd start a conversation and I would give all	有人会问我一个问题 或者我开始交谈 我会给所有
188	the details, step by step information.	细节, 一步一步地信息。
189	And every so often, okay, quite often, people	每一次,好吧,很多时候,人们
190	would say, Chris, just get to the point.	克里斯,说重点
191	And that's what we need.	这就是我们需要的。
192	We need a point.	我们需要一点。
193	We need	我们需要
194	something that tells us where this conversation is going.	告诉我们这次谈话要往哪里走
195	Now, of course, there's a lot more	现在,当然,还有更多
196	information we could include, but that comes later.	信息,我们可以包括, 但这是以后。
197	That comes after we've set up the audience	等我们安排好观众再说
198	to understand what the conversation is about.	来了解谈话的内容
199	And we can do this quite simply.	很简单。
200	As the military	作为军人
201	likes to say, put the bottom line up front.	喜欢说 把底线放在前面
202	In one sentence, deliver the most important	在一句话,交付最重要的
203	piece of information.	一条信息。
204	I want to give a refund for a late delivery.	我想给退款 延迟交货。
205	Our project launch is	我们的项目启动
206	going to be delayed by a month.	将延迟一个月。
207	Say the most important thing and your audience will know	说最重要的事,你的观众会知道
208	where that conversation is going and they won't be thinking, what is your point?	他们不会在想 你什么意思?
209	Now,	现在,
210	if you start your conversation with topic, intent and point, you are starting with a	如果你以话题、意图和点开始对话,
211	clear and concise introduction.	简明扼要的导言。
212	An introduction that answers the three questions we all have.	介绍回答了我们三个问题。
213	What are you talking about?	你在说什么?
214	Why are you telling me this?	你为什么要告诉我这些?
215	And what is your point?	你想说什么?
216	Because here's	因为这里
217	the truth.	事实
218	Every time we communicate, it is an opportunity to create clarity or confusion.	我们每次交流,都有机会制造清晰或混乱。
219	And topic, intent and point is clarity.	主题、意图和点是明确的。
220	So I have a challenge for you.	所以我有一个挑战给你。
221	The next time	下次再说吧
222	you start a conversation at work, the next time you write a message, take a moment and	你工作时就开始谈话 下次你写口信 花点时间
223	think to yourself, what is my topic?	想想你自己,我的话题是什么?
224	What do I intend for the other person to do with	我打算让对方做什么
225	this message?	这个消息?
226	And what point do I want to deliver?	我到底想说什么?
227	Imagine working somewhere where everybody	想象一下,在每个人的地方工作
228	did this.	做了这个。
229	Imagine if everyone always knew what to do with the message you gave them	想象一下,如果每个人都知道该怎么做 你给他们的信息
230	or understood what it was about.	或明白这是什么。
231	How much smoother, how much easier would our jobs be?	我们的工作要多平稳,多轻松?
232	That, ladies and gentlemen, is the power of the first minute.	女士们先生们 这是第一分钟的力量
233	Thank you.	谢谢
234	That, ladies	那个,女士们

该视频共有字幕 234 条。解锁更多字幕为会员功能，请移动到 价格

P2 · 【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p02 英文字幕 (P2)

【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p02 英文字幕 (P2)

发布于 2026-10-23 · 时长 11:07

字幕摘录

时间	英文	中文
0:04	I want to be long winded and unclear.	我想长风和不明确。
0:11	It's not a common opening line.	非俗开行.
0:13	Most people won't	大多数人不会的
0:14	tell us when they're going to be long winded, but we know.	告诉我们他们什么时候会长风, 但我们知道。
0:18	We can tell pretty quickly if	我们可以很快分辨出
0:20	someone is going to get to the point, or if we are in for a long and painful conversation.	有人会说重点, 或者如果我们在 长时间和痛苦的对话。
0:28	And this is especially true at work.	这在工作上尤其如此。
0:32	Every year, poor communication costs businesses	通信不善每年给企业造成损失
0:35	hundreds of billions of dollars in lost productivity.	损失了数千亿美元的生产力。
0:39	And I have to confess, the early part of my	我必须承认,我的早期部分

展开字幕全文（234 条）

序号	英文	中文
1	I want to be long winded and unclear.	我想长风和不明确。
2	It's not a common opening line.	非俗开行.
3	Most people won't	大多数人不会的
4	tell us when they're going to be long winded, but we know.	告诉我们他们什么时候会长风, 但我们知道。
5	We can tell pretty quickly if	我们可以很快分辨出
6	someone is going to get to the point, or if we are in for a long and painful conversation.	有人会说重点, 或者如果我们在 长时间和痛苦的对话。
7	And this is especially true at work.	这在工作上尤其如此。
8	Every year, poor communication costs businesses	通信不善每年给企业造成损失
9	hundreds of billions of dollars in lost productivity.	损失了数千亿美元的生产力。
10	And I have to confess, the early part of my	我必须承认,我的早期部分
11	career, I was responsible for at least some of that.	我至少要负责一些
12	But I'm not alone.	但我不孤单。
13	Hands up if you	举起手来
14	work with someone who is long winded or unclear.	和某个很长的风度或不清楚的人合作
15	That's a lot of hands.	手少阳.
16	Now, I'm sure we are	现在,我相信我们
17	all thinking about people outside this room, right?	都在想外面的人,对吧?
18	Except for those of you pointing at	除了你们指着
19	each other.	彼此间.
20	But what would happen if we asked the people outside this room?	但如果我们问外面的人怎么办?
21	They might be	他们可能是
22	thinking about us.	想着我们
23	And while our goal is to be clear and concise, do we really know how?	虽然我们的目标是明确和简明,但我们是否真的知道如何做到?
24	Every time we communicate, we have an opportunity to create clarity or confusion.	每当我们交流时,我们都会有机会制造清晰或混乱.
25	And clarity	和清晰
26	begins from the very first minute.	从第一分钟开始
27	If you get the first minute right, you set your conversation	如果你得到的第一分钟的权利, 你安排你的谈话
28	up for success.	争取成功
29	Get it wrong, your conversations will be longer, less effective, and more frustrating.	搞错了,你的谈话会更长,效率更低,更令人沮丧.
30	Now, on the off chance, we could all use a little more clarity.	现在,在偶然的情况下,我们都需要更清楚一点。
31	I'm going to share a	我要分享一个
32	tip that will help each of you improve the success of your communication at work.	帮助每个人提高工作沟通的成功度。
33	A tip	小费
34	that has been tested by more than 75,000 people around the world.	全世界超过75 000人对此进行了测试。
35	And a tip that will help	和帮助的提示
36	each of you get the first minute right.	你们每个人都得到 第一分钟的权利。
37	And here it is.	在这里
38	There are three things we must	有三件事我们必须做
39	include at the start of our work messages.	在工作开始时包括信息。
40	And those three things begin with T, I, and	这三件事从T,I,和
41	P. It's a tip.	P. 这是小费.
42	Now, the first part of the tip is the T. And T stands for topic.	现在,提示的第一部分是T. T代表话题
43	Every	每个
44	conversation at work needs a clear topic.	工作中的对话需要一个明确的话题。
45	When the topic is clear, everyone knows what	当话题明确时,每个人都知道
46	we're talking about.	我们正在谈论。
47	Everyone's in sync.	每个人都在同步。
48	Everybody understands.	每个人都明白。
49	Unfortunately, reality isn't	不幸的是,现实不是
50	always like this, is it?	总是这样,是吗?
51	How often are you in a conversation and you find yourself thinking,	你经常在谈话 发现自己在想
52	what are you talking about?	你在说什么?
53	That happens when the topic is not clear.	这发生在议题不明确时。
54	Now, usually the consequences	现在,通常的后果
55	are pretty minor, a little bit of wasted time, some minor frustration.	有点小 有点浪费时间 有些小挫折感
56	But sometimes the	但有时
57	consequences are more significant.	后果更为重大。
58	In 2006, I was part of an engineering team writing	2006年,我参加了一个工程团队
59	a bid, a proposal that was worth a lot of money to our company.	出价 对我们公司来说值很多钱的
60	And a couple of days	还有几天
61	before the big meeting, my boss came up to me and said, hey, Chris, I need you to change	在大会议之前 我老板来找我说 嘿 克里斯 我需要你改变
62	the meeting from Tuesday to Thursday.	星期二至星期四的会议。
63	So off I went and I changed the meeting.	所以,我走了,我改变了会议。
64	I typed	我打过字
65	an email, sent it to the client saying, something's come up.	一个电子邮件,发给客户 说,有事。
66	We've got to change.	我们必须改变。
67	And about a	大约一个
68	minute after I hit send, my phone rings.	电话响了
69	It's my boss.	这是我的老板。
70	He had one question.	他有一个问题
71	Why did you	你为什么
72	change the meeting?	改变会议?
73	You see, he was talking about our one-to-one.	你看,他在谈论我们的一对一。
74	And I was thinking about	我当时在想
75	the client meeting.	客户会议。
76	The lack of a clear topic meant he and I were thinking about two very	没有明确的主题意味着他和我正想两个
77	different things.	不同的东西。
78	Now, that might be the single biggest contribution I've made to the cost	现在,这可能是我最大的 贡献成本
79	of bad communication, but it also marks the moment at which I began to be interested in	但同时也标志着我开始对
80	improving how we communicate at work.	改进我们在工作中的沟通方式。
81	So all our messages have to begin with a clear topic.	因此,我们的所有信息都必须从一个明确的主题开始。
82	But how?	怎么会呢?
83	How do we do this?	怎么办?
84	It's really easy.	这真的很简单。
85	Start your message with one sentence that	用一句话开始留言
86	names the topic you want to talk about.	命名您要谈论的主题。
87	And the more specific, the better.	越具体越好
88	You could say,	你可以说,
89	I'd like to talk about July sales figures.	我想谈谈7月的销售数字
90	I want to talk about Project Everest's timeline.	我想谈谈珠穆朗玛峰计划的时间表
91	Or can I talk about our one-to-one this week?	或者我可以谈谈我们这个星期的一对一?
92	One message, one sentence that lets your audience	一个信息,一句话让你的观众
93	know what the topic is.	知道话题是什么
94	They won't be thinking, what are you talking about?	他们不会在想 你在说什么?
95	Now, having a	现在,有一个
96	clear topic is a great start, but it's not enough.	明确的话题是一个伟大的开端,但这还不够。
97	We need the second part of the tip.	我们需要第二部分的小费。
98	Which is the I.	这就是我。
99	And I stands for intent.	我代表着意图
100	Intent is what we want the other person to do with	意图是我们要对方做的
101	our message.	我们的信息。
102	Have you ever been in a conversation and a few minutes in thought, why are you	你曾经在谈话和思考 几分钟,你为什么
103	telling me this?	告诉我?
104	That happens when the topic, when the intent isn't clear.	这发生在主题, 当意图不明。
105	When the speaker	当演讲者
106	hasn't told you what to do with the information that they are giving you.	没有告诉你怎么做 他们给你的信息。
107	Now, there's a process	现在有一个过程
108	in our brains called selective attention.	在我们的大脑中,有选择的注意。
109	And this filters incoming information and	过滤到的信息
110	tells you what is important and what is not.	告诉你什么是重要的,什么不是。
111	And if you don't know what to do with a message,	如果你不知道该怎么处理信息
112	your brain says, not important, and we stop listening.	你的大脑说,不重要, 我们停止听。
113	At the beginning of this talk,	在开始这个谈话时
114	I told you I would give you a tip that would help improve the success of your communication	我告诉过你我会给你一个小费 来帮助你的沟通成功
115	at work.	在工作时。
116	That told your brains what to do with this information.	这告诉你的大脑如何处理这个信息。
117	If I hadn't done that,	如果我没有这样做,
118	I could be faced with a room full of people smiling politely while thinking, why are you	我可能会面对一个房间 满是人 礼貌地笑着想,为什么你
119	telling us this?	告诉我们?
120	Now, that is something we want to avoid at work.	现在,这是我们想要避免的工作。
121	But there is another	但还有另一个
122	and perhaps more important reason to make your intent clear.	以及也许更重要的理由 来说明你的意图。
123	You want to avoid frustrating	你想避免沮丧
124	the people you are talking to.	你在和那些人说话
125	I had a particularly bad day and I walked into my colleague Tina's	我有一个特别糟糕的一天 我走进我的同事蒂娜的
126	office and I sat down with my head in my hands and I told her how I had messed up on an important	办公室,我坐在我的头上 在我的手中,我告诉她 我是如何搞砸了 一个重要
127	call with a senior leader.	与高级领导。
128	And when I finished talking, Tina very, very helpfully said, oh,	当我说完,蒂娜非常,非常有帮助地说,哦,
129	why don't you try this and maybe we can avoid this next time.	不如你试试看 也许下次我们可以避免了
130	And she was giving me all	她给我所有
131	sorts of advice.	一些建议。
132	The more she spoke, the more frustrated I became.	她说话越多 我就越感到沮丧
133	I didn't want her help.	我不想让她帮忙
134	And that must have been quite obvious because she just put up her hands and said, you clearly	这一定很明显 因为她举起手说 你很清楚
135	don't want my help, so why are you here?	不需要我帮忙,你为什么在这里?
136	I said, Tina, I'm really sorry.	我说,蒂娜,我真的很抱歉。
137	I just want	我只要这样
138	to get this off my chest.	把这个从我胸口拿开
139	Can I just talk for a minute?	我能谈谈吗?
140	And like a mother talking to	像妈妈说话
141	a small child, she rolled her eyes and said, well, why didn't you start with that?	一个小孩,她翻开眼睛说,为什么你不从这个开始?
142	We need	我们需要
143	to tell our audience what to do with the information we are giving them.	告诉我们的观众如何处理我们给他们的信息。
144	Tina was working hard	蒂娜很努力地工作着
145	from the moment I started talking and all the way through she was working hard to help	从我开始说话的那一刻起 她一直努力帮助我
146	me and I didn't want or need that.	我和我不想 或需要那个。
147	She was annoyed and rightly so.	她很生气,而且很对劲
148	So when you start	所以当你开始
149	your message, after you have given a clear topic, tell your audience what to do with	告诉观众该做什么
150	you can do this with one line.	你可以用一条线来做到这一点。
151	Make your intent clear.	说清楚了
152	If you have a question, say, can I	如果你有一个问题,说,我可以
153	ask you a question?	问你一个问题?
154	If you want someone to make a decision, say, I'd like your help with	如果你想找人做决定,说,我需要你的帮助
155	this decision.	这一决定。
156	If you want to get something off your chest, just say, is it okay if I	如果你想从你的胸口拿东西, 只是说, 如果我
157	vent for a minute?	排气口一分钟?
158	If you tell your audience what to do with your message, not only will	如果你告诉你的观众 如何处理你的信息, 不仅会
159	their brains pay more attention, you will avoid frustrating them.	他们的大脑会更加注意, 你会避免让他们沮丧。
160	That's kind of useful.	有点有用
161	So we've made our topic clear.	所以我们把话题讲清楚了
162	We've told our audience what we intend for them to do.	我们告诉观众我们打算怎么做
163	It's time to get down into the detail, right?	是时候开始详谈了吧?
164	Get into the message.	进入消息。
165	Wrong.	错.
166	This is where	这里
167	we need the third part of the tip.	我们需要小费的第三部分。
168	The P. And P stands for point.	P和P代表点。
169	Point is the most	点数最多
170	important part of our message.	我们信息的重要部分。
171	If you only had five seconds to speak, it's what you would	如果你只有五秒钟的时间说话, 你会是这样的
172	say.	说吧
173	And usually, it's what your audience cares about the most.	通常,这是你的观众最关心的。
174	When I was a kid, my	当我还是个孩子的时候,我的
175	dad played a game with me.	爸爸跟我玩游戏
176	If we were going on a journey, I'd go, dad, where are we going?	如果我们要去旅行,我会去,爸爸,我们要去哪里?
177	And he'd say, ah, well, first we're going to the car and then we'll get in the car and	他会说,啊,好吧,首先我们要去车 然后我们上车
178	then we'll leave the driveway and we'll turn left onto the main street until we get to	然后我们离开车道 然后左转到主街 直到我们到达
179	the post office and then we'll turn right until we go to a big yellow building.	邮局,然后我们右转 直到我们去一个大的黄色建筑。
180	I just	и琌
181	wanted to scream, where are we going?	我们要去哪里?
182	I wanted the short version.	我想要简短的版本。
183	I think he just wanted	我觉得他只是想
184	to wind me up a little bit.	让我有点生气
185	But fast forward a few years, I was doing the same thing at	但几年前,我也是这么做的
186	work.	工作时
187	Someone would ask me a question or I'd start a conversation and I would give all	有人会问我一个问题 或者我开始交谈 我会给所有
188	the details, step by step information.	细节, 一步一步地信息。
189	And every so often, okay, quite often, people	每一次,好吧,很多时候,人们
190	would say, Chris, just get to the point.	克里斯,说重点
191	And that's what we need.	这就是我们需要的。
192	We need a point.	我们需要一点。
193	We need	我们需要
194	something that tells us where this conversation is going.	告诉我们这次谈话要往哪里走
195	Now, of course, there's a lot more	现在,当然,还有更多
196	information we could include, but that comes later.	信息,我们可以包括, 但这是以后。
197	That comes after we've set up the audience	等我们安排好观众再说
198	to understand what the conversation is about.	来了解谈话的内容
199	And we can do this quite simply.	很简单。
200	As the military	作为军人
201	likes to say, put the bottom line up front.	喜欢说 把底线放在前面
202	In one sentence, deliver the most important	在一句话,交付最重要的
203	piece of information.	一条信息。
204	I want to give a refund for a late delivery.	我想给退款 延迟交货。
205	Our project launch is	我们的项目启动
206	going to be delayed by a month.	将延迟一个月。
207	Say the most important thing and your audience will know	说最重要的事,你的观众会知道
208	where that conversation is going and they won't be thinking, what is your point?	他们不会在想 你什么意思?
209	Now,	现在,
210	if you start your conversation with topic, intent and point, you are starting with a	如果你以话题、意图和点开始对话,
211	clear and concise introduction.	简明扼要的导言。
212	An introduction that answers the three questions we all have.	介绍回答了我们三个问题。
213	What are you talking about?	你在说什么?
214	Why are you telling me this?	你为什么要告诉我这些?
215	And what is your point?	你想说什么?
216	Because here's	因为这里
217	the truth.	事实
218	Every time we communicate, it is an opportunity to create clarity or confusion.	我们每次交流,都有机会制造清晰或混乱。
219	And topic, intent and point is clarity.	主题、意图和点是明确的。
220	So I have a challenge for you.	所以我有一个挑战给你。
221	The next time	下次再说吧
222	you start a conversation at work, the next time you write a message, take a moment and	你工作时就开始谈话 下次你写口信 花点时间
223	think to yourself, what is my topic?	想想你自己,我的话题是什么?
224	What do I intend for the other person to do with	我打算让对方做什么
225	this message?	这个消息?
226	And what point do I want to deliver?	我到底想说什么?
227	Imagine working somewhere where everybody	想象一下,在每个人的地方工作
228	did this.	做了这个。
229	Imagine if everyone always knew what to do with the message you gave them	想象一下,如果每个人都知道该怎么做 你给他们的信息
230	or understood what it was about.	或明白这是什么。
231	How much smoother, how much easier would our jobs be?	我们的工作要多平稳,多轻松?
232	That, ladies and gentlemen, is the power of the first minute.	女士们先生们 这是第一分钟的力量
233	Thank you.	谢谢
234	That, ladies	那个,女士们

该视频共有字幕 234 条。解锁更多字幕为会员功能，请移动到 价格

P3 · 【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p03 无字幕 (P3)

【TED】如何正确开启一场对话 · 开场60秒决定职场对话成败 p03 无字幕 (P3)

发布于 2026-10-23 · 时长 11:07

字幕摘录

时间	英文	中文
0:04	I want to be long-winded and unclear.	我想长风和不明确。
0:11	It's not a common opening line.	非俗开行.
0:13	Most people won't tell us	大多数人不会告诉我们的
0:15	when they're going to be long-winded,	当他们要长风,
0:17	but we know.	但我们知道。
0:18	We can tell pretty quickly	我们看得很清楚
0:20	if someone's going to get to the point	如果有人要说重点
0:23	or if we are in for a long	或者如果我们在里面呆了很久
0:25	and painful conversation.	和痛苦的谈话。
0:28	And this is especially true	这是特别真实的

展开字幕全文（361 条）

序号	英文	中文
1	I want to be long-winded and unclear.	我想长风和不明确。
2	It's not a common opening line.	非俗开行.
3	Most people won't tell us	大多数人不会告诉我们的
4	when they're going to be long-winded,	当他们要长风,
5	but we know.	但我们知道。
6	We can tell pretty quickly	我们看得很清楚
7	if someone's going to get to the point	如果有人要说重点
8	or if we are in for a long	或者如果我们在里面呆了很久
9	and painful conversation.	和痛苦的谈话。
10	And this is especially true	这是特别真实的
11	at work.	在工作时。
12	Every year, poor communication	每年,通讯不良
13	costs businesses	商业成本
14	hundreds of billions of dollars	数千亿美元
15	in lost productivity.	在丧失生产力。
16	And I have to confess,	我必须承认
17	the early part of my career,	我职业生涯的早期
18	I was responsible for at least some	我至少负责一些
19	of that.	就是这样
20	But I'm not alone.	但我不孤单。
21	Hands up if you work with someone	和别人合作就举起手来
22	who is long-winded or unclear.	谁长风或不明。
23	That's a lot of hands.	手少阳.
24	Now I'm sure we are all thinking about	现在,我相信我们都在想
25	people outside this room, right?	外面的人,对不对?
26	Except for those of you pointing at each other.	惟诸人相指.
27	But what would happen	但会发生什么
28	if we asked the people outside	如果我们问外面的人
29	this room?	这个房间?
30	They might be thinking about us.	他们可能在想我们
31	And while our goal is	而我们的目标是
32	to be clear and concise,	简洁明了,
33	do we really know how?	我们真的知道怎么做吗?
34	Every time we communicate,	每次我们交流
35	we have an opportunity to create clarity	我们有机会澄清
36	or confusion.	或混乱。
37	And clarity	和清晰
38	begins from the very first	从第一个开始
39	minute.	一分钟。
40	If you get the first minute right,	如果你得到的第一分钟的权利,
41	you set your conversation	你安排你的谈话
42	up for success.	争取成功
43	Get it wrong, your conversations	弄错了,你的谈话
44	will be longer, less	将更长,更少
45	effective, and more	有效和更多
46	frustrating.	令人沮丧。
47	Now, on the off chance,	现在,碰巧
48	we could all use	我们都可以使用
49	a little more clarity.	再清楚一点
50	I'm going to share a tip with you today.	我今与汝等共作小费.
51	A tip that will help each of you	帮助你们每个人的小费
52	improve the success	提高成功率
53	of your communication at work.	你在工作中的沟通。
54	A tip that has been tested	测试过的提示
55	by more than 75,000 people	超过75 000人
56	around the world.	环绕世界.
57	And a tip that will help each of you	和帮助你们每个人的小费
58	get the first minute right.	得到的第一分钟右。
59	And here it is.	在这里
60	There are three things we must	有三件事我们必须做
61	include at the start of our work	包括在我们工作开始时
62	messages.	留言。
63	And those three things begin with T,	那三件事从T开始
64	I,	我,我,我,我,我,
65	and P. It's a tip.	和P. 这是一个小费。
66	Now the first part of the tip	现在的第一部分小费
67	is the T, and T stands	是T,还有T
68	for topic.	关于主题。
69	Every conversation at work needs a clear topic.	每一次工作谈话都需要一个明确的话题.
70	When the topic is clear,	当话题明确时,
71	everyone knows what we're talking about.	每个人都知道我们在说什么。
72	Everyone's in sync.	每个人都在同步。
73	Everybody understands.	每个人都明白。
74	Unfortunately, reality	不幸的是,现实
75	isn't always like this, is it?	是不是总是这样,是吗?
76	How often are you in a conversation	你经常在谈话
77	and you find yourself thinking,	你发现自己在想,
78	what are you talking about?	你在说什么?
79	That happens	就是这样
80	when the topic is not	当主题不是时
81	clear.	⊿拜肈
82	Now usually the consequences	现在通常的后果
83	are pretty minor, a little bit of wasted	有点小,有点浪费
84	time, some minor frustration.	时间,一些小挫折。
85	But sometimes	但有时
86	the consequences are	后果是
87	more significant.	更为重要。
88	In 2006, I was part of an engineering	2006年,我参加了一个工程
89	team writing a bid,	团队写标书,
90	a proposal that was worth a lot of money to our	一个值得我们花很多钱的提案
91	company.	连队。
92	And a couple of days	还有几天
93	before the big meeting, my boss came up to me	在大型会议之前 我老板来找我
94	and said, hey Chris, I need you to change the meeting	并说,嘿,克里斯, 我需要你改变会议
95	from Tuesday to Thursday.	从星期二到星期四。
96	So off I went and I changed	我走了,我变了
97	the meeting.	会议。
98	I typed an email, sent it to the	我打过电子邮件,寄给
99	client saying, something's come up, we've got to change.	客户说,有事发生,我们必须改变。
100	And about a minute after I hit send,	一分钟后,我打了发送,
101	my phone rings.	我的电话响了
102	It's my boss.	这是我的老板。
103	He had one	他有一个
104	question.	问题。
105	Why did you change	你为什么改变
106	the meeting?	会面?
107	You see,	你知道吗?
108	he was talking about our one-to-one,	他在谈论我们的一对一,
109	and I was thinking about the client meeting.	我在想客户的会面
110	The lack of a clear	缺乏明确的
111	topic meant he and I were thinking about	话题意味着他和我在想
112	two very different	两个非常不同的
113	things.	东西。
114	Now that	现在
115	might be the single biggest contribution I've	或许是我最大的贡献
116	made to the cost of bad communication,	造成通讯不畅,
117	but it also marks the moment	但也标志着这个时刻
118	at which I began to be interested	我开始感兴趣
119	in improving how we communicate	改善我们沟通方式
120	at work.	在工作时。
121	So all our messages	我们所有的讯息
122	have to begin with a clear topic.	从一个明确的话题开始
123	But how?	怎么会呢?
124	How do we do this?	怎么办?
125	It's really easy.	这真的很简单。
126	Start your message with one sentence	用一句话开始留言
127	that names the topic you	命名主题你
128	want to talk about.	想谈谈
129	And the more	越多越难
130	specific, the better.	具体,越好。
131	You could say, I'd like to talk about July	你可以说 我想谈谈七月
132	sales figures.	销售数字。
133	I want to talk about	我想谈谈
134	Project Everest's timeline.	珠峰计划时间表.
135	Or, can I talk about our	或者,我可以谈谈我们
136	one-to-one this week?	这周一比一?
137	One message, one sentence	一句话,一句话
138	that lets your audience know what the topic	让你的观众知道这个话题
139	is.	没错
140	They won't be thinking, what	他们不会想,什么
141	are you talking about?	你在说什么?
142	Now having	现在有了
143	a clear topic is a great start.	一个明确的话题是一个伟大的开始。
144	But it's not enough.	然则不足矣.
145	We need the second part	我们需要第二部分
146	of the tip, which is the I.	提示,这就是我。
147	And I stands for intent.	我代表着意图
148	Intent is what we	意图是我们
149	want the other person to do	希望别人做
150	with our message.	与我们的信息。
151	Have you ever been in a conversation	你有没有谈过
152	and a few minutes in thought, why	考虑几分钟,为什么
153	are you telling me this?	你是在告诉我吗?
154	That happens when the topic,	当话题发生时,
155	when the intent isn't clear, when the	当意图不明时,当
156	speaker hasn't told you what to do	扬声器没有告诉你该怎么做
157	with the information that they are	和他们的信息
158	giving you.	给了你。
159	Now there's a process	现在有一个过程
160	in our brains called	在我们的大脑里
161	selective attention.	有选择的注意。
162	And this	还有这个
163	filters incoming information	过滤收到的信息
164	and tells you what is important and	告诉你什么是重要的,
165	what is not.	事实并非如此。
166	And if you don't	如果你不这样做
167	know what to do with a message, your brain	知道该怎么处理信息 你的大脑
168	says, not important.	说,不重要。
169	And we stop listening.	我们停止听。
170	At the beginning of this talk,	在开始这个谈话时
171	I told you I would give you a tip	我跟你说过我会给你小费的
172	that would help improve the success of your	有助于改进你的成功
173	communication at work.	工作中的沟通。
174	That told	原来如此
175	your brains what to do with this information.	你的大脑如何处理这个信息。
176	If I hadn't done that,	如果我没有这样做,
177	I could be faced with a room full of people	我可以面对一个满屋子的人
178	smiling politely while all thinking,	笑得这么有礼貌 都想着
179	why are you telling us this?	你为什么要告诉我们这些?
180	Now that is something we want to	现在这是我们想要的
181	avoid at work.	避免在工作时。
182	But there is another	但还有另一个
183	and perhaps more important reason	也许更重要的原因
184	to make your intent clear.	以表明你的意图。
185	You want to avoid frustrating	你想避免沮丧
186	the people you are talking to.	你在和那些人说话
187	I had a particularly bad day	我今天过得特别糟糕
188	and I walked into my colleague Tina's	我走进我的同事蒂娜家
189	office and I sat down with my head in my hands	办公室,我坐在我头上
190	and I told her how I had	我告诉她我是如何
191	messed up on an important call	一个重要电话被搞砸了
192	with a senior leader.	和一个高级领导。
193	And when I	当我
194	finished talking, Tina very, very helpfully	说完了,蒂娜 非常,非常有帮助
195	said, oh why don't you try this	说,哦,你为什么不试试这个
196	and maybe we can avoid this next time.	也许下次我们可以避免这样
197	And she was	她曾经是
198	giving me all sorts of advice.	给了我各种建议
199	The more she spoke,	她说话越多,
200	the more frustrated	越是沮丧
201	I became.	我变成这样了
202	I didn't want	我不想这样
203	her help.	她的帮助。
204	And that must have	这一定是
205	been quite obvious because she just put up her	很明显是因为她刚上了她
206	hands and said, you clearly don't want my help	手说,你显然不需要我帮忙
207	so why are you here?	你为什么在这里?
208	I said, Tina, I'm really sorry.	我说,蒂娜,我真的很抱歉。
209	I just	и琌
210	want to get this off my chest.	想把这个从我的胸口拿开
211	Can I just	我可以这样吗?
212	talk for a minute?	谈谈?
213	And like	喜欢
214	a mother talking to a small child, she	一个母亲和一个小孩说话,她
215	rolled her eyes and said, well why didn't you start	翻开她的眼睛说,你为什么不开始
216	with that?	用那个?
217	We need to	我们需要
218	tell our audience what to do with	告诉我们的观众怎么办
219	the information we're giving them.	我们给他们的信息
220	Tina	蒂纳
221	was working hard from the moment I started	刚开始就努力工作
222	talking and all the way	说话和一路
223	through she was working hard to help me and I didn't	通过她努力帮助我 我没有
224	want or need that.	想要还是需要。
225	She was annoyed	她很烦恼
226	and rightly so.	没错
227	So	这么说
228	when you start your message after you've given a clear	在你给出一个明确的信息后开始留言
229	topic, tell your audience what to do	主题,告诉观众该怎么做
230	with it.	用这个
231	And again, you can do this with	再说一次,你可以用这个
232	one line.	一条线
233	Make your intent clear.	说清楚了
234	If you have a question, say	如果你有一个问题,说
235	can I ask you a question?	我能问你个问题吗?
236	If you want someone	如果你想要一个人
237	to make a decision, say I'd like your	做决定,说我要你的
238	help with this decision.	帮助这个决定。
239	If you want	如果你想的话
240	to get something off your chest, just	让你的胸前的东西,只是
241	say, is it okay if I vent for	说,它可以,如果我通风
242	a minute?	一分钟?
243	If you tell your	如果你告诉你
244	audience what to do with your message, not	观众怎么处理你的消息,不是
245	only will their brains pay more attention,	他们的大脑将更加专注,
246	you will avoid frustrating	你会避免沮丧
247	them.	他们。
248	That's kind of useful.	有点有用
249	So we've made our topic clear.	所以我们把话题讲清楚了
250	We've told our audience	我们告诉观众了
251	what we intend for them to do.	我们打算让他们做什么。
252	It's time	是时候了
253	to get down into the detail, right?	下到细节,对不对?
254	Get into the	进去
255	message.	留言。
256	Wrong.	错.
257	This is where we need	这是我们需要的地方
258	the third part of the tip.	提示的第三个部分。
259	P. 还有P.
260	stands for point.	代表观点。
261	Point	点
262	is the most important	这是最重要的
263	part of our message.	我们的信息的一部分。
264	If you only had five seconds	如果你只有五秒钟
265	to speak, it's what you would say.	你会这么说的
266	And usually,	通常,
267	it's what your audience cares about	观众最关心的是
268	the most.	最厉害的
269	When I was a kid, my dad played a game with me.	当我还是个孩子的时候,我爸和我玩了个游戏
270	If we were going on a journey, I'd go, Dad,	如果我们要去旅行,我会去,爸爸,
271	where are we going?	我们要去哪里?
272	And he'd say, ah, well, first	他会说,嗯,首先
273	we're going to the car, and then we'll get in the	我们要上车,然后我们进去
274	car, and then we'll leave the driveway, and we'll turn	然后我们离开车道 然后转身
275	left onto the main street until we get to the post office,	直到我们到邮局为止
276	and then we'll turn right until we go to a big yellow building.	然后我们右转,直到我们去一个大的黄色建筑。
277	I just wanted to scream, where	我只是想叫声,在哪里
278	are we going?	我们要走了吗?
279	I wanted	и稱
280	the short version.	简称。
281	I think he just	我觉得他只是
282	wanted to wind me up a little bit.	想让我有点生气
283	But fast forward a few years,	但是几年后,我们又迅速前进了
284	I was doing the same thing	我也一样
285	at work.	在工作时。
286	Someone would ask	有人会问
287	me a question, or I'd start a conversation,	我有一个问题,否则我会开始谈话,
288	and I would give	我会给
289	all the detail, step	所有细节,步骤
290	by step information.	一步步的信息。
291	And every so often,	每一次如此频繁,
292	okay, quite often,	好吧,很多时候,
293	people would say, Chris, just get	人们会说,克里斯,只是得到
294	to the point,	说到重点
295	and that's what we need.	这正是我们需要的。
296	We need a point,	我们需要一点
297	we need a headline, something that tells us	我们需要一个头条 告诉我们
298	where this conversation is going.	这段对话要往哪里走?
299	Now, of course, there's a lot more	现在,当然,还有更多
300	information we could include,	我们可以包括:
301	but that comes later, that comes	但后来,那会来
302	after we've set up	等我们安排好了
303	the audience to understand what the conversation	观众了解谈话内容
304	is about.	是关于的。
305	And we can do	我们能做到
306	this quite simply.	这很简单。
307	As the military likes to say, put the	正如军方喜欢说的,把
308	bottom line up front.	底线在前面。
309	In one sentence, deliver	一句话,交付
310	the most important piece of information.	最重要的资料
311	I want to give a refund	我想退钱
312	for a late delivery.	晚点送货
313	Our project	我们的项目
314	launch is going to be delayed by a month.	发射会推迟一个月
315	Say the most important thing,	说最重要的事情,
316	and your audience will know where that	观众会知道在哪里
317	conversation is going, and they won't be thinking,	他们不会在想
318	what is your point?	你想说什么?
319	Now, if you start your conversation	现在,如果你开始你的谈话
320	with topic, intent, and	主题、意图和
321	point, you are starting	点,你开始
322	with a clear and concise introduction.	并附有简明扼要的导言。
323	An introduction that answers the three questions	回答三个问题的介绍
324	we all have.	我们都有
325	What are you talking about?	你在说什么?
326	Why are you telling me	你为什么告诉我
327	this?	这个?
328	And what is your	琌ぐ或
329	point?	点?
330	Because here's the	因为这里
331	truth.	事实
332	Every time	每次都这样
333	we communicate, it is an opportunity	我们交流,这是一个机会
334	to create clarity	创建清晰度
335	or confusion.	或混乱。
336	And topic,	还有话题
337	intent, and point	意图和点
338	is clarity.	明晰。
339	So I have a challenge for you.	所以我有一个挑战给你。
340	The next time you start a conversation	下次你再开始谈话
341	at work, the next time you write	在工作,下一次你写
342	a message, take a moment	留言,请稍等
343	and think to yourself,	并思考自己,
344	what is my topic?	我的话题是什么?
345	What do	怎么办?
346	I intend for the other person	我打算找另一个人
347	to do with this message?	和这个消息有关?
348	And what point	和什么观点
349	do I want to deliver?	我要送货吗?
350	Imagine working somewhere	想象一下在某个地方工作
351	where everybody did this.	在那里每个人都这样做。
352	Imagine if everyone always knew what	想象一下,如果每个人都知道
353	to do with the message you gave them, or	和你给他们的信息有关,或者
354	understood what it was about.	理解这是什么。
355	How much	多少钱
356	smoother, how much easier would our	更平滑,我们有多容易
357	jobs be?	工作吗?
358	That, ladies	那个,女士们
359	and gentlemen, is the power	先生们,这是力量
360	of the first minute.	第一分钟。
361	Thank you.	谢谢

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